Guest Attendant

Join to apply for the Guest Attendant role at Hotel Management and Consulting, Inc.

About the Role: Hotel Management & Consulting is seeking a positive, professional, and problem‑solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.

Our Culture: We believe in a performance‑based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

• Hourly Rate: $13.50–$15.50, dependent on experience.
• Daily Pay Access:
  Flexible pay options to access earnings when needed.
• Medical, dental, and vision benefits for full‑time employees, plus company paid time off.
• Employee Assistance Program.
• Career Growth opportunities for dedicated employees.

• Front Office Operations: daily reservations, renewals, check‑outs and check‑ins; review and approve front‑office paperwork and reports.
• Guest Services: meet guest needs; conduct tours for potential guests and close sales; fulfill special requests such as linen exchanges.
• Laundry Duties: washing, drying, folding, organizing linens and towels; maintain clean laundry area.
• Cleaning & Maintenance: vacuuming, dusting, sanitizing public areas; keep supplies stocked.
• Sales & Marketing: assist with in‑house guest sales and marketing initiatives to increase occupancy.
• Emergency Procedures: follow property emergency procedures; ensure security of property and guests.
• Other duties as assigned.

• Minimum of one year in customer service, hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time‑management, and problem‑solving skills.
• Proactive problem solver.

• Tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods.
• Lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. This description does not constitute an employment contract. The employment relationship remains se requirements may be amended to accommodate a qualified disabled individual.

Equal employment opportunities (EEO) are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, parental status, national origin, age, disability, political affiliation, military status, or other non‑merit‑based factors. We comply with all applicable laws governing non‑discrimination. In the event of a favorable hiring decision, we participate in E‑Verify.

Any unlawful harassment of employees or applicants is strictly prohibited. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. We are a drug‑free workplace.