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Guest Experience Lead — Highland Retreat; Pension

Job in Elgin, Moray county, IV30, Scotland, UK
Listing for: Garner Eight Acres Elgin
Full Time position
Listed on 2026-10-14
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Event Management & Planning, Hotel Management
Salary/Wage Range or Industry Benchmark: 28000 - 40000 GBP Yearly GBP 28000.00 40000.00 YEAR
Job Description & How to Apply Below

Peoplebank is seeking a motivated Guest Service Manager to lead our guest relations team at a premier hotel in Scotland. You will ensure outstanding service delivery across all guest touchpoints and play a key role in enhancing guest satisfaction, managing performance, and upholding the hotel's reputation for excellence.

You will develop service standards, handle complex guest issues, train staff, and collaborate with other departments to deliver seamless experiences while maintaining compliance

We invite applications for the Guest Experience Lead — Highland Retreat (Pension) position located in Elgin, Scotland, United Kingdom.

The Guest Experience Lead — Highland Retreat (Pension) role at Garner Eight Acres Elgin is now open for applications in Elgin, Scotland, United Kingdom.

Join us at Garner Eight Acres Elgin as our next Guest Experience Lead — Highland Retreat (Pension) in Elgin, Scotland, United Kingdom.

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