Part Time Box Office Clerk

Salary: $16.94 - $20.59 Hourly
Location : Hemmens Cultural Center 45 Symphony Way, Elgin, IL
Job Type: Part Time
Job Number:
Department: Cultural Arts and Special Events
Opening Date: 05/29/2026
Closing Date: 6/12/2026 11:59 PM Central

POSITION OVERVIEW

Box Office Clerk for The Hemmens Cultural Center, a City-owned and operated facility.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary responsibilities include:

• Serving as Box Office Clerk and receptionist
• Selling tickets to events using computerized ticketing system
• Preparing and maintaining files and records
• Handling cash, check and credit card transactions
• Answering box office and general facility phones
• Answering patron's questions regarding upcoming events including but not limited to: tickets, performance times and details, directions to theatre, local restaurants, etc.
• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

• The ideal candidate will be personable with strong written and verbal communication skills
• Basic accounting skills
• Service oriented and has the ability to work in a fast-paced environment.
• Working knowledge of MS Office Suite and electronic mail systems is required.
• Previous experience in the box office of a comparable live entertainment venue is preferred.
• Previous experience with Seat Advisor Box Office, Ticket Search and/or Theatre Manager software a plus.
• High school diploma or GED (copy must be provided with application) is required.
• Applicants must pass a background investigation, criminal history record check and drug test.

MINIMUM QUALIFICATIONS

Hours:

Varied, Monday through Friday plus some evenings and weekends; 19 to 25 hours per week
City of Elgin provides all part-time employees with the following benefits:

• Membership discount at the Centre of Elgin
• Employee Assistance Program available to the employee and all members of their household for free
• In-house Training Opportunities
• Flu Shot (during our fall event only)

In addition, to the above, for those part time employees working in the Parks and Recreation Department, you have the following additional benefits:

• 25% off Parks and Recreation Classes & Rentals (some restrictions may apply)
• 25% off Parks and Recreation Classes for Immediate Family Members (some restrictions may apply)
• Free Employee Fitness Silver Membership
• The opportunity to be apart of the "Heart of the Community"