Office Assistant - Gastro Clinic

Office Assistant - Gastro Clinic

Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. They process medical information, including results and encounter documentation that may be electronic or paper, and may have primary or back‑up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. They assist patients with questions regarding their care and service, and perform additional responsibilities as needed by the clinic under the direction of the Clinic Supervisor or Clinic Director.

Department:
Gastro Clinic

Hours:

Full‑time, 40 hours per week (8:00a.m. – 4:30p.m.)

Required:

HS Diploma
Compensation: $16.94–$26.26 per hour based on experience

• Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate.
• Completes patient check‑in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Completes patient check‑out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis.
• Greets patients and visitors to the clinic.
• Performs general clerical functions including preauthorization or referral checks/follow‑up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters.
• Provides general assistance to patients and/or visitors as needed.

• High School Diploma required.
• Experience with appointment scheduling, patient check‑in/out, and basic billing practices preferred.
• Strong communication skills, both written and verbal.
• Ability to handle multiple tasks simultaneously and work effectively in a team environment.
• Basic computer skills and familiarity with electronic medical record systems.