Executive Support Specialist

Executive Support Specialist

Department: Operations

Employment Type: Permanent - Full Time

Location: Chicago

Compensation: $55,000 - $65,000 / year

The Executive Support Specialist provides high-quality administrative and operational support to the Chief Financial Officer, Chief Revenue Officer and Chief Technology & Product Officer and, over time, a broader group of Leadership Team members. Reporting to the Corporate Projects, Events & Executive Support Manager, this is an excellent entry-level opportunity for an organised and proactive individual looking to build a career in executive operations and corporate events within a fast-paced, global fintech company.

• Manage and maintain the Chief Financial Officer, Chief Revenue Officer & Chief Technology and Product Officer’s calendar, scheduling meetings, resolving conflicts, and providing timely reminders and briefing materials.
• Coordinate domestic and international travel arrangements (flights, hotels, ground transportation) for supported executives.
• Prepare, review, and submit expense reports accurately and on time.
• Draft, proofread, and format correspondence, presentations, and documents to a high standard.
• Screen and triage inbound emails, messages, and inquiries; direct or escalation as appropriate.
• Act as a point of contact for internal teams and external stakeholders seeking time with supported executives.

• Provide on-the-ground logistical support for corporate events including All Hands, QBRs, Board meetings, and executive offsites.
• Assist with venue coordination, vendor liaison, catering, A/V setup, and attendee management under the direction of the Manager.
• Support post-event administration including feedback collection, budget reconciliation, and documentation.
• Assist in tracking project milestones and action items for integration and other corporate work streams.
• Prepare meeting agendas, take minutes, and follow up on action items as directed.
• Carry out ad-hoc research, administrative, and project tasks to support the broader Executive Operations function.

• Substantive demonstrable experience in C-Suite and executive office administrative and operational support gained in an executive assistant, operations coordination or equivalent role.
• Strong organisational skills with exceptional attention to detail.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Excellent written and verbal communication skills.
• Ability to handle confidential information with discretion and professionalism.
• Proactive, resourceful, and able to manage competing priorities in a fast-paced environment.
• Willingness to work extended hours as required for events.

• Prior exposure to corporate events, project coordination, or executive support in a technology or financial services firm.
• Familiarity with project management tools such as Jira, Confluence, or Asana.
• Experience supporting a fast-growing, global organisation.

What We Bring to the Table:

Competitive Benefits & Perks We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance.

• Health & Financial Security:
  • Medical, Dental, and Vision insurance
  • Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
  • 401(k) retirement plan
  • Pre-tax transit and parking benefits
• Time Off & Flexibility:
  • Enjoy the best of both worlds: the energy and collaboration of in-person work, combined with the convenience and focus of remote days. This is a hybrid position requiring three days of in-office collaboration per week, with the flexibility to work remotely for the remaining two days. Our hybrid…