Service Coordinator

life insurance, vision insurance, paid holidays, short term disability, long term disability, 401(k)

Sep 17, 2026

Full-time

The Service Coordinator position will report directly to the Branch Manager/Service Manager. This position will perform project management and administrative work related to aftermarket field service operations.

• Assist service manager with customer calls and technician scheduling.
• Ensure adequate equipment is onsite for project completion.
• Research and procure parts and supplies as needed for project completion.
• Review service tickets for completion and accuracy.
• Work closely with office administration for timely billing / invoicing of customers.
• Review inspection reports and communicate findings to customers.
• At times be able to travel with technicians to observe progression of projects and communicate in person with customers.
• Any other duties that may be required.
• Must have at least 1 year of experience in an administrative role, industrial setting a plus.
• Be able to effectively monitor multiple projects, with multiple deadlines, at once.
• Adequately assign technicians and other resources to projects based on priority level.
• Proficient at Microsoft Office software as well as other related computer programs.
• Ability to learn Deshazo specific software quickly.
• Communicate effectively and professionally with customers, vendors, and coworkers.

• This job operates in a professional office environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Lift lifting of packages no more than 15 lbs.

• Medical / Dental / Vision Insurance
• 401k plan with match
• Company-paid short term disability insurance
• Long term disability insurance available
• Company-paid basic life insurance
• Employee assistance program
• Additional life insurance available
• 9 paid holidays
• PTO Program
• Tool purchase program
• Weekly pay periods with direct deposit
• Competitive pay

DeSHAZO is committed to elevating our clients' business needs through custom-built cranes and tailor-made automation systems. We enhance our products by providing expert inspections, repairs, modernizations or rebuilds.