Manager, Corporate Accounts Onboarding

About The Opportunity

Grubhub’s Corporate Accounts team empowers companies to master food spend. This role sits within the Sales organization and focuses on rapid platform adoption and order triage for new accounts.

• Own the reduction of “Time to First Order” and develop program‑specific success metrics.
• Manage a small team of 2+ Onboarding Associates, providing performance coaching and career development.
• Partner with cross‑functional teams to automate account‑build processes and eliminate friction.
• Design and implement upsell strategies during onboarding to embed expansion goals.
• Curate and maintain an Onboarding Playbook, staying ahead of industry trends in B2B high‑volume recurring revenue models.

• 8+ years of professional experience in B2B tech onboarding or implementation roles.
• Team lead or people‑leadership experience.
• Experience building processes from scratch without a proven playbook.
• Strong commercial acumen and ability to unlock incremental client spend.
• Passion for customer problem‑resolution and cross‑functional optimization.
• Self‑starter who proactively researches best practices.
• Comfort navigating high‑stress situations and de‑escalating client complaints.
• Strong organizational skills and attention to detail.
• Technical competence and aptitude for learning new systems.
• Proficiency with Salesforce, Churnzero, and Pendo is a plus.

Uncapped commission with a base salary ranging between $80,000–$110,000 depending on location (New York: $88,000–$110,000, Illinois: $80,000–$100,000). OTE ranges: $110,000–$137,500 (NY) and $100,000–$125,000 (IL). Equity and 401(k) are included. Multiple medical, dental, and vision plans are available. Wonder uses geographic‑specific salary structures, which may influence the final offer based on factors such as skills, education, and experience.

Wonder does not sponsor applicants for employment visa status for this role.

Wonder is an equal‑opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service, veteran status, marital status, disability, or any other protected class. We participate in the federal government’s E‑Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.