Manager, Comp Operations

Company Description

Abb Vie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience, and products and services in our Allergan Aesthetics portfolio.

The Incentive Compensation Operations Manager is a key strategic partner for all our Franchise sales forces when it comes to understanding the complexities of the Franchise Incentive Comp Business rules and implementing them to ensure accurate and timely payouts and goals. The main purpose of the role is to provide operational support to the Commercial sales organization, support existing franchises and new product launches, and support new indications.

This role requires a high level of analytical ability to understand various trends and trend breaks for accurate payout reporting and owns all data related to the development of sales goals for its aligned franchise(s).

• Lead Incentive compensation Operations
  :
  Responsible for leading and driving the sales crediting process based on the business rules of the franchise, including data sources, market definitions, alignments, filtering for on-label specialties [ABS], and the Best Address Process.
• Drive Data onboarding
  :
  Understands the data needs of the Franchise and actively participates and monitors the data onboarding process for any new data sources per the Franchise needs.
• Thorough understanding of different types of data sources and their granularity – Retail, Non‑Retail, Patient data, Direct, VA/DOD, chargeback, buy‑and‑bill, and implementation for IC.
• Through understanding of the Business Rules Repository (BRR) for implementation of crediting and QM business rules.
• Statistically Supported Analytics
  :
  Perform thorough data analysis to ensure data accuracy in IC Operations, ensure business rules are being followed, and timelines are met.
• Understand strategic and tactical issues, employ appropriate methodologies to analyze data and provide insights and recommendations.
• Incentive Data Audit processes
  :
  Actively drive the Incentive Data Audit processes that are conducted quarterly and monthly for the Franchise.
• Issue Resolution and data management
  :
  Analyze IC data to resolve business inquiries and identify trends in IC results, manage and investigate inquiries to a successful resolution.
• Respond timely and accurately to field sales inquiries and work closely with sales and marketing teams and all internal departments.
• Perform ad‑hoc audits when needed to support specific franchises during periods of high workload.
• Drive multiple complex projects, balancing between short‑term and long‑term objectives and managing the projects within timelines.
• Develop and deliver formal presentations to internal and field teams, including senior management and sales leadership.
• Develop communications including Word documents, PowerPoint presentations, PowerBI, and Excel files.

• Partner with cross‑functional teams – MABI, commercial data management, BTS, and the Franchise vertical teams to provide guidance and support to the Franchise leaders in employing efficient processes for data validation and reporting.
• Partner with the Field Tools team to provide guidance and insights on any Franchise related data/business questions to support accurate reporting.

• BA, BS degree required.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Access).
• Able to manage multiple tasks/priorities simultaneously with a sense of urgency.
• Strong project management, problem‑solving, consulting, and analytical skills.
• Strong customer and operations focus.

The compensation range described below is the range of possible base pay compensation that the Company believes, in good faith, will be paid for this role at the time of posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and may ultimately be more or less than the…