Category Manager - Indirect Procurement; Services

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

In Global Procurement, we don't just manage a supply chain; we build the lifelines that connect people in their moments of greatest need. Every component we source and every partnership we forge directly impacts the reliability of the communication systems used by police, fire, and emergency services worldwide. We are a team of strategic orchestrators, navigating a complex global landscape to ensure that when the call for help comes, the technology is ready.

Join us in building a more resilient world.

The Procurement team is moving beyond traditional sourcing goals to create value for the enterprise by improving profitability, increasing supplier collaboration, and supporting new solution development. We are a client focused team designed to bring value and help lead innovations within the enterprise.

The Category Manager – Indirect Procurement is the commercial architect for our global Business Services categories. You are responsible for more than just buying; you are tasked with creating a competitive advantage by optimizing how the company spends millions of dollars on non‑production services. This role requires a “consultative” approach‑partnering with executive leaders to ensure their departments have the best tools and services to succeed while protecting the company’s bottom line.

• Global Strategy Development:
  Move beyond tactical buying to create 3‑year category roadmaps that account for global market volatility, labor trends, and technological shifts (e.g., AI integration in services).
• Supply Base Optimization:
  Don’t just manage vendors; curate a high‑performing supply base. This includes “right‑sizing” the number of vendors to leverage volume while mitigating “single‑source” risks.
• Should‑Cost Modeling:
  Build complex financial models to understand the cost drivers of services (labor rates, overhead, margins) to enter negotiations with a data‑driven advantage.

• Advanced RFx Execution:
  Design “Value‑Based” RFPs that prioritize outcomes and KPIs rather than just the lowest price.
• Contractual Engineering:
  Partner with Legal to draft robust Master Service Agreements (MSAs) and Statements of Work (SOWs) that include “teeth”‑clear SLAs, liquidated damages, and continuous improvement clauses.
• Supplier Relationship Management (SRM):
  Lead quarterly Strategic Business Reviews (SBRs) with “Tier 1” suppliers to drive innovation and ensure we are their “Customer of Choice.”

• Total Cost of Ownership (TCO):
  Shift the conversation from “price” to “value,” identifying hidden costs in service delivery, implementation, and off‑boarding.
• Working Capital Optimization:
  Negotiate favorable payment terms and lead‑time reductions to maximize corporate cash flow.
• Demand Management:
  Work with internal departments to challenge “need vs. want,” reducing unnecessary consumption of services at the source.

• Highly Preferred:
  Experience in managing indirect services procurement within a global or enterprise‑level environment.
• Proven track record in Category Management, specifically developing and executing strategic roadmaps for non‑production spend.
• Demonstrated expertise in Business Services categories is preferred (e.g., HR, Consulting, Marketing, or Facilities).
• Experience in Supplier Relationship Management (SRM), including leading executive‑level Strategic Business Reviews (SBRs) for Tier 1 vendors.
• Consultative Approach:
  Ability to act as a “commercial architect,” partnering with executive leadership to align procurement strategy with…