Project Office Manager

Nuvohaus Home Improvement – Arlington Heights, IL About Us

Nuvohaus Home Improvement is a growing roofing and exterior restoration company serving the greater Chicago area. We specialize in insurance restoration, roofing, siding, gutters, windows, and exterior remodeling. We are looking for an organized, dependable, and proactive Office Project Manager to help ensure every project is completed efficiently while providing outstanding customer service.

The Office Project Manager is responsible for managing projects from contract signing through final completion. This position coordinates customers, insurance claims, production schedules, material orders, permits, subcontractors, and office operations while ensuring projects stay on schedule and customers remain informed throughout the process.

This is a key leadership position that requires excellent organizational skills, attention to detail, strong communication, and the ability to independently solve problems.

• Manage multiple roofing and exterior restoration projects simultaneously.
• Schedule inspections, measurements, material deliveries, production, and final inspections.
• Coordinate with homeowners, sales representatives, subcontractors, suppliers, municipalities, and insurance companies.
• Maintain accurate project schedules and ensure deadlines are met.
• Provide customers with timely updates throughout every phase of the project.
• Order materials and verify delivery schedules.
• Track permits, inspections, supplements, invoices, and project documentation.
• Maintain organized digital project files.
• Use Quick Books, Google Workspace, Microsoft Office, CRM software, and spreadsheets to manage project information.
• Answer customer calls, emails, and text messages professionally and promptly.
• Resolve scheduling conflicts before they impact production.
• Monitor project budgets and report any concerns to management immediately.
• Assist with insurance claim documentation and administrative support.
• Follow up after project completion to ensure customer satisfaction and collect final paperwork.

• Minimum 3 years of office management, project coordination, construction administration, or related experience.
• Exceptional organizational and time management skills.
• Strong written and verbal communication.
• Ability to prioritize multiple deadlines.
• Excellent attention to detail.
• Strong computer skills including Microsoft Office and Google Workspace.
• Experience with Quick Books preferred.
• Construction, roofing, restoration, or insurance claim experience preferred.
• Bilingual (English/Korean) is a plus.

• Take ownership of every assigned project.
• Communicate proactively instead of waiting for problems to arise.
• Keep accurate records and follow established processes.
• Make sound decisions using good judgment.
• Be dependable and accountable.
• Learn quickly and continuously improve.
• Work well independently with minimal supervision.
• Treat customers with professionalism and respect.

• Projects completed on schedule.
• Accurate scheduling with minimal errors.
• Prompt communication with customers and team members.
• Organized and complete project documentation.
• High customer satisfaction.
• Strong teamwork and accountability.

Job Type: Full-time

Schedule: Monday–Friday with occasional availability as needed.

Location: Arlington Heights, IL

• Compensation: Competitive salary based on experience, with performance bonuses and opportunities for advancement.