More jobs:
Bilingual Customer Service Representative; CSR
Job in
Elgin, Kane County, Illinois, 60122, USA
Listed on 2026-03-10
Listing for:
Chantal -Farmers Insurance Agency
Full Time
position Listed on 2026-03-10
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
We are a growing insurance agency seeking a Bilingual Customer Service Representative to support our daily operations and provide excellent service to our clients. This role focuses on customer support, policy servicing, and call handling no sales license required.
The ideal candidate is organized, dependable, comfortable on the phone, and enjoys helping people.
BenefitsAnnual Base Salary Based on Experience
Hands on Training
Career Growth Opportunities
Paid Time Off (PTO)
Life Insurance
Health Insurance
Retirement Plan
Responsibilities- Process policy changes, updates, and service requests
- Open, organize, and route incoming mail and documents
- Support customer retention through follow-ups and service assistance
- Route quote and sales inquiries to licensed insurance producers
- Bilingual in English & Spanish (required)
- Strong communication and customer service skills
- Comfortable using computers, phones, and basic office systems
- Organized, detail-oriented, and reliable
- Ability to multitask in a fast-paced office environment
- No insurance license required
- Training provided
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