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Customer Service Representative
Job in
Elgin, Kane County, Illinois, 60120, USA
Listed on 2026-05-24
Listing for:
LHH Talent
Full Time
position Listed on 2026-05-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Respond to customer inquiries via phone, email, and other communication channels in a professional and courteous manner;
Process customer orders, quotes, returns, and credits accurately and in accordance with company procedures;
Track order status, shipment details, and delivery timelines, providing updates to customers as needed;
Maintain accurate and up-to-date customer records within ERP or CRM systems;
Resolve customer issues and complaints by researching solutions and coordinating with internal teams
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