Telecommunicator - Vermilion Valley RCJA

Job Code: 2026-VVE-001

Department: 992-VVE Dispatch

Shift: Regular Full Time

Salary Range: 50,.40

• Answer all incoming emergency and non-emergency calls with speed and accuracy.
• Obtain all correct, necessary information from callers in a prompt, efficient manner while staying calm and reassuring with difficult or upset callers.
• Treat all callers with tact and professionalism.
• Dispatch correct agencies with speed and accuracy following proper radio etiquette according to policy.
• Once certified, process all LEADS/NCIC paperwork as directed by the court or police agency including warrants, OP's, stolen articles and missing people.

• Must be 18 years of age.
• Must possess a high school diploma or GED.
• Valid, current Illinois driver's license, safe driving record.
• No felony convictions.
• Must pass Pre-Employment Psychological Evaluation and Physical including hearing test.

• Starting pay determined by the Union
  
  Contract:
  
  $50,398.40.
• Full-time telecommunicators work 12-hour shifts (36 one week/48 one week). Each pay period, the dispatcher works 76 regular hours and 8 overtime hours.
• Benefits include IMRF pension, Health/Dental/Vision insurance, paid vacation/sick leave/personal time.