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Telecommunicator - Vermilion Valley RCJA
Job in
Elgin, Kane County, Illinois, 60122, USA
Listed on 2026-06-05
Listing for:
Graceworks Lutheran Services
Full Time
position Listed on 2026-06-05
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Call Center / Support
Job Description & How to Apply Below
Job Code: 2026-VVE-001
Department: 992-VVE Dispatch
Shift: Regular Full Time
Salary Range: 50,.40
Job Description- Answer all incoming emergency and non-emergency calls with speed and accuracy.
- Obtain all correct, necessary information from callers in a prompt, efficient manner while staying calm and reassuring with difficult or upset callers.
- Treat all callers with tact and professionalism.
- Dispatch correct agencies with speed and accuracy following proper radio etiquette according to policy.
- Once certified, process all LEADS/NCIC paperwork as directed by the court or police agency including warrants, OP's, stolen articles and missing people.
- Must be 18 years of age.
- Must possess a high school diploma or GED.
- Valid, current Illinois driver's license, safe driving record.
- No felony convictions.
- Must pass Pre-Employment Psychological Evaluation and Physical including hearing test.
- Starting pay determined by the Union
Contract:
$50,398.40. - Full-time telecommunicators work 12-hour shifts (36 one week/48 one week). Each pay period, the dispatcher works 76 regular hours and 8 overtime hours.
- Benefits include IMRF pension, Health/Dental/Vision insurance, paid vacation/sick leave/personal time.
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