Customer Experience & Service Leader
Job in
Elgin, Kane County, Illinois, 60122, USA
Listed on 2026-07-08
Listing for:
Ebco Inc.
Full Time
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager, Bilingual -
Management
Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Ebco Inc. is hiring a Customer Service Manager in Elgin, Illinois. This role requires leading the Account Management Department, aimed at providing world-class customer service. You will collaborate cross-functionally and manage customer relationships efficiently while handling escalations and ensuring performance metrics are met.
The ideal candidate will develop a customer-centric culture and strengthen team abilities through coaching and management, ensuring a focus on proactive communication with customers and problem resolution.
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