Front Desk Receptionist

Responsibilities

• Be first to greet and assist customers and visitors.
• Phone support using current phone system and Support Portal.
• Check voicemails, answer phones and transfer calls to correct employee/department.
• Support visiting customer demo requirements, including conference room set ups and ordering/set up of lunch requirements.
• Maintain and order supplies for customer hospitality which will include stocking of beverages, and other associated items such as flatware, utensils, cups, condiments, etc.

Administration, Customer support, Customer service, phone support, email.

• Previous experience doing front desk or phone support.
• 1+ year of call center experience is preferred.
• Strong data entry/computer skills.
• Comfortable with face‑to‑face interactions.

This is a Contract to Hire position based out of Elgin, IL.

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Elgin, IL.

This position is anticipated to close on Jul 15, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.