Concierge

Front Desk Concierge – Lead Hospitality with Purpose – Senior Living Administration

Pay Range: $15.00 - $18.75 per hour

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move‑in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign‑in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.
• Serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards.

• High School Diploma or GED.
• Strong customer service and communication skills.
• Organized with excellent time management and follow‑through.
• Comfortable multitasking in a fast‑paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

• Medical, Dental, Vision, Life, and Disability plans.
• Retirement savings plan.
• Employee assistance program / discount program.
• Paid time off (PTO), sick time, and holiday pay.
• myFlexPay: get paid within hours of a shift.
• Tuition reimbursement.
• Potential discretionary and/or non‑discretionary bonuses based on position and performance.

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.