Manager of TRiO Student Support Services

About ECC

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

8:00am-7:00pm Monday-Thursday; 8:00am-4:00pm Friday

This is a Full-Time Administrative position at grade 14, with an annual salary range of $54,932 to $73,243. The salary offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.

• Medical, Dental, Vision Insurance
• Life and Long-Term Disability Insurance
• Flexible Spending Account (FSA, DCA, Commuter)
• Retirement Plans (Pension, 457b, 403b)
• Time Off with Pay
• Professional Development/Expense
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Sick Banks

Exempt

Yes

An employee in this classification performs work of moderate difficulty by being responsible for the coordination of educational support services and activities associated with the implementation of the federal TRIO Student Support Services grants. Work is distinguished by collaborating with staff, faculty, other ECC student services departments and community in order to provide comprehensive support for students. General direction is received by the assigned manager.

• Bachelor's degree or equivalent combination of training and experience.
• Three to five years working in education, social work or related fields.
• Considerable knowledge of evidence-based practices demonstrated to improve college outcomes for disadvantaged youth.
• Considerable knowledge of the electronic Code of Federal Regulations (CFR) for grants.
• Considerable knowledge of the TRIO grant application, award, and annual reporting processes.
• Good knowledge of Multi-tiered system of support (MTSS) employed by secondary schools the Upward Bound program supports.
• Good knowledge of post-high school pathway options for students including educational/ training requirements and paths for various careers.
• Good knowledge of academic advising, career advising, transfer advising, and financial aid application and awards.
• Good knowledge of cultural and generational differences.
• Considerable skill in collaborating with partners to effectively implement programming.
• Considerable skill in problem solving and decision-making regarding issues related to the scope of position.
• Considerable skill in budget management.
• Considerable skill in all forms of communications.
• Considerable skills in Microsoft Office Suite and Google applications.
• Considerable skill to handle multiple tasks and responsibilities simultaneously while maintaining attention to detail and accuracy.
• Considerable skill in analyzing problems and developing creative and innovative solutions.
• Considerable analytical skills to synthesize data, identify patterns, and use evidence to inform actions.
• Considerable skill in developing and maintaining positive and professional relationships with internal and external customers from diverse populations.
• Lived experience overcoming barriers similar to the target population to be served.
• Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

• Master's degree
• Work experience with college students and/or TRIO grant programs
• Considerable skill in supervision of employees.
• Considerable skill in all forms of communications in Spanish.

• Provide guidance and support to assigned students, maintain student documentation, refer students to necessary internal and external support resources, and monitor participant academic progress.
• Hire, train,…