Financial Aid Assistant III; Part-Time Job Elgin area,Illinois USA,Education / Teaching

Position: Financial Aid Assistant III (Part-Time)

About ECC

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work

Schedule

As required by the department.

Rate of Pay

This is a Part‑Time Support Staff position at grade 9, with an hourly pay rate of $16.64 to $19.00. The offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.

Benefits

Retirement Plans (Pension, 457b, 403b)
Paid Time Off
Professional Development/Expense
Tuition Reimbursement
Employee Assistance Program (EAP)

FLSA Status

Non‑Exempt

Grant Funded

Job Summary

An employee in this classification performs work of moderate difficulty by overseeing the day‑to‑day process flow of students successfully applying for financial assistance. Work is distinguished by the ability to represent the financial aid office at various on‑campus functions. General supervision is received by the assigned manager.

Required Knowledge, Skills & Abilities

High school diploma or general education degree (GED); or equivalent combination of training and experience.

Considerable skill in organizing work to meet established deadlines while maintaining attention to detail.

Problem‑solving skills and the ability to recommend improvements to process flow.

Proficiency with Microsoft Office Suite.

Interpersonal skills to interact with a variety of individuals with differing education, ethnic and socio‑economic backgrounds.

Verbal and written communication skills.

Customer service skills.

Internet search skills and ability to navigate various sites.

Computer operating skills, including applicable software and peripheral equipment, and the ability to learn and adapt to new and updated programs and technology.

Availability to work a flexible schedule, including evenings and weekends when required by the department’s needs.

Essential Duties

Assist students with all financial aid documents, answer questions, and explain all financial aid related information while providing excellent service to students.

Answer phones/return phone calls and emails.

Assist students with their FAFSA; analyze student information and help them make corrections as needed.

Keep updated and informed on all regulatory policies and make recommendations for changes to procedures based on new information.

Perform special projects as assigned.

Maintain required training, licensure and/or certifications.

Maintain confidentiality of privileged information and adhere to applicable privacy laws.

Demonstrate sensitivity, understanding, and respect for diverse populations within the workplace.

Understand the work of colleagues to effectively provide backup and/or support for co‑workers during times when the division is short‑staffed or experiencing an increased volume of work.

Adhere to department guidelines for attendance and punctuality.

Other Duties

Perform other job‑related duties as assigned which pertain to the job description.

Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Physical Demands

Sedentary (up to 10 lbs occasionally, sitting most of the time).

Visual Acuity

Close visual acuity (e.g. computer, assembly).

Work Environment

Moderate noise.

Environmental Conditions

Typical office or administrative.

Union Member Information

The initial posting date for this position is 06/02/2026. Elgin Community College Support Staff Association (SSECCA) members that apply by 06/10/2026 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement

Elgin Community College does not discriminate, or tolerate discrimination,…