Testing Assistant III Job Elgin area,Illinois USA,Education / Teaching

Position: Testing Assistant III (Full-Time)

About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

Monday: 8:00am-4:30pm Tuesday-Thursday: 8: 00am-5:30pm Saturday: 8:00am-3:00pm

Rate of Pay:

This is a Full-Time Support Staff position at grade 10, with an annual salary range of $35,912 to $43,479 The salary offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.

Benefits:

Medical, Dental, Vision Insurance
Life and Long-Term Disability Insurance
Flexible Spending Account (FSA, DCA, Commuter)
Retirement Plans (Pension, 457b, 403b)
Time Off with Pay
Professional Development/Expense
Tuition Reimbursement
Employee Assistance Program (EAP)
Sick Banks

FLSA Status:

Non-Exempt

Grant Funded:

Job Summary:

An employee in this classification performs work of moderate difficulty by providing proctoring of tests to students. Work is distinguished by the ability to provide support to students during testing, maintaining appropriate records and performing clerical duties for the department. Immediate supervision is received from the Director of Testing Services.

Required Knowledge, Skills & Abilities:

Associate's degree (AA) or equivalent from two-year college or technical school; or equivalent combination of education and/or experience.

Two years customer service experience.

Some knowledge of Microsoft Office software, i.e., Word, Excel and Outlook.

Working skills in customer service.

Desired Knowledge, Skills & Abilities:

Previous work experience in an educational environment.

Essential Duties:

Administer and proctor a variety of tests, including, but not limited to, makeup tests, placement, proficiency, GED, CLEP tests, ESL tests, and certification tests

Assist and resolve testing problems for students.

Monitor students behavior during testing and ensure test integrity as outlined by the testing instructions.

Maintain testing documentation and materials, and complete data entry while keeping records confidential and testing materials secure.

Explain test results to students and communicate next steps.

Serve as proctor, as needed, in group testing situations and at assigned locations that may be off the main campus.

Maintain a quiet and secure testing environment.

Maintain and enforce policies and practices of Testing Center.

Perform general clerical work for the department; (answer phones and student inquiries, file paperwork, etc.).

Maintain department resources.

Maintain the Testing Center for daily use.

Complete duties while maintaining attention to detail.

Effectively communicate with people in difficult situations and elevate the issue when appropriate.

Other Duties:

Perform other job-related duties as assigned which pertain to the job description.

Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Physical Demands:

Sedentary (up to 10 lbs occasionally, sitting most of the time)

Visual Acuity:

Close visual acuity (e.g. computer, assembly)

Work Environment:

Moderate noise

Environmental Conditions:

Typical office or administrative

Close quarters

Current SSECCA Union Member Information:

The initial posting date for this position is…