Applications Engineer

LOCATION: On-Site, 2661 Galvin Ct., Elgin, IL USA

SALARY: $75,000 - $100,000/ year

Provide Technical Expertise & Customer Support:

• Serve as a primary technical resource for customers, helping them select the right display products for their specific applications.
• Deliver responsive technical support via email, phone, and in-person, troubleshooting complex hardware and software issues.
• Provide expert guidance and support to internal teams, including sales and production.

Lead Product Development & Design:

• Collaborate with customers to understand their display needs and design or modify displays and circuits to meet their requirements.
• Lead the design and testing of electronic display solutions, including circuit design, PCB layout, and embedded software development.
• Perform pre-production sample reviews, develop comprehensive test plans, and conduct product validation.

Manage Product Life Cycle & Quality:

• Assist with the Engineering Change Process, including documentation, coordination with other teams, building and testing products, and tracking results.
• Conduct second-sourcing qualification for standard products, including testing and validation.
• Provide production support at our Elgin facility, assisting with the development, modification, and repair of test fixtures, particularly for software and technical theory.
• Oversee production testing for customer and RMA (Return Merchandise Authorization) requirements, including debugging and troubleshooting design issues.

Create and Maintain Technical Documentation:

• Develop a wide range of technical resources, including user drawings, schematics, product tutorials, manuals, datasheets, and application notes.
• Create and maintain demonstration kits to showcase product features and capabilities.
• Assist with product training for internal teams and partners.

Education: Bachelor’s degree or higher in Electronics Engineering, Electrical Engineering, or related.

Experience: At least 4 years of experience in a technical role, preferably as an Applications Engineer in the electronics industry.

Technical

Skills:

• Strong C++, C or similar software programming skills.
• Proficiency with embedded systems, microcontrollers (PIC, ATMEL, ARM, etc.) and peripherals (I²C, SPI, USB, GPIO, SD Card, etc.).
• Ability to troubleshoot to the component level.
• Understanding of electronics theory.
• Experience with schematic capture and PCB layout tools.
• Experience in prototype assembly with surface mount components.

Soft Skills:

• Excellent problem-solving skills and the ability to communicate technical information effectively.
• Strong organizational skills and self-discipline.
• Excellent verbal and written communication skills.

Preferred Qualifications:

• Ability to read and interpret electronic schematics.
• Ability to build prototype designs (soldering, breadboard circuits, etc.).
• Ability to debug and troubleshoot Printed Circuit Boards and electronic systems.
• Experience with OLED, LCD, LED or VFD technology is a plus.

Along the way, you’ll enjoy a benefits package designed to support your personal and professional well‑being:

• Paid time off (PTO) to explore your passions
• Medical, dental, and vision insurance to keep you covered
• 401(k) with company contribution to invest in your future
• Career advancement opportunities within a growing tech company