Application Engineer

General Description:

This is an engineering and sales support role. Application Engineers support our sales engineers and customers in the pre- and post-application sales process. Up to 50% of the SG members' time will be programming, which may be done in our office or on-site at customers, depending on the application requirements. In addition, the SG member will take on a technical Product Manager role for a subset of the technology offered by the vendors Tri-Phase supports, with the goal of balancing the Tri-Phase PM role needs and the aptitude and preferences of the SG member.

Duties and Responsibilities:

Support Sales Engineers and customers with product demonstrations, product sizing and selection, proof of concepts, testing, programming, and general technical support
Have the ability to assess and resolve technical challenges, utilizing vendor resources when necessary for the best solution
The technical PM is the primary contact for their assigned products, will attend sales calls, and promote their products with demonstrations and presentations
Develop a working knowledge of Tri-Phase's products, with a strong focus on their PM products
Position will be based out of the Appleton, WI office with local travel for sales calls, programming, and application start-ups or troubleshooting, with occasional overnight travel
Interaction with customers to understand the "Scope of Work" is necessary.
Some evening or weekend work may be expected to meet deadlines or urgent customer-driven support demands
Other technical duties as required

Qualifications:

Bachelor's degree in Electrical, Mechanical, or Computer Engineering or relevant experience
2-4 years of experience in automation

Experience with PLC, HMI, industrial computer, industrial communication and I/O, robotics, sensors, safety, machine vision, and industrial motion control products required
Strong communication and time management skills