Senior Quality Engineer

On-Site, Elgin, IL USA – Quality – Full-Time

At Newhaven Display
, we’re more than a global display manufacturer—we’re a hub of innovation, creativity, and collaboration. Our products power many of the electronics you use every day, from home appliances and medical devices to industrial equipment and automotive tech. We specialize in LCD, OLED, and TFT displays, serving clients across a wide range of industries.

Our mission? Deliver high-quality display solutions and design services that help our customers grow—while continuously pushing the limits of what’s possible.

Newhaven Display is seeking a high-energy, detail-oriented Senior Quality Engineer who thrives on taking ownership and driving high-level technical strategy. In this role, you won’t just be “checking parts”—you will be a key architect of our quality standards and a technical leader across our organization. We are looking for a professional with the natural leadership ability to bridge the gap between engineering, our global supply base, and our customers, ensuring every display we ship exceeds industry expectations.

This is a high-impact position designed for someone who is as comfortable performing a deep-dive failure analysis in the lab as they are acting as a strategic steward for our compliance and quality systems. If you are a technical expert who enjoys mentoring teams, influencing cross-functional processes, and shaping the future of a quality department, we want to hear from you.

• Regulatory Stewardship: Own and ensure total compliance with environmental and statutory requirements, including RoHS, REACH, and Conflict Minerals
  .
• Customer Advocacy: Immerse yourself in our customer base to understand their unique requirements; ensure our internal standards are perfectly aligned with their expectations.
• Testing Innovation: Evaluate and revolutionize our in-house testing processes (including DVT, HALT, and Reliability testing
  ) to establish industry-leading benchmarks.
• Data-Driven Strategy: Collate and analyze quality KPIs to prioritize Corrective Actions and drive high-impact Engineering Change Orders (ECOs).

• Portfolio Optimization: Execute targeted initiatives to improve product quality by analyzing specification changes and their impact on the overall portfolio.
• Root Cause Mastery: Direct the execution of Customer Failure Analysis and Supplier Corrective Actions (SCARs).
• Documentation Control: Set up and maintain rigorous testing documentation and procedural controls across all locations.
• Mentorship: Manage and train operating staff on test procedures, approvals, and quality methods; be a champion for change and a teacher of new, more efficient quality practices.
• Supplier Vetting: Assess our global supply base to ensure their quality capabilities meet Newhaven’s high standards; team with vendors to resolve part-family defects at the source.
• Cross-Functional Collaboration: Facilitate communication between departments to drive quality initiatives from concept to successful validation.

• Education: Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
• Experience: 5+ years in a Senior Quality or Process Engineering role (Electronics/Display experience is a huge plus).
• Technical Expertise: Proficient in failure analysis, metrology, and reliability testing (HALT/HASS).
• Schematic Mastery: Proven ability to read and write schematics and technical specifications with high precision.
• Compliance Knowledge: Deep familiarity with global electronics regulations (RoHS, REACH, Conflict Minerals).
• Communication: Excellent writing skills with the ability to draft professional, technical communications for customers and stakeholders.
• Software: Proficiency in data analysis tools (Minitab, JMP, or similar) and CAD software (Solid Works/AutoCAD).

• Detail-Oriented: Superior attention to detail is a must; you catch the small things that others miss.
• Multi-Tasking: Strong organizational skills and the ability to effectively multi-task in a fast-paced environment.
• Service Mindset: A…