Lead Cleaner

We are hiring an Office Assistant to assist with daily office operations and provide the highest level of customer service to our customers.

• Flexibility, no nights or weekends
• Performance-based pay incentives
• Mileage reimbursement
• Health benefits
• Paid Time Off
• Friendly and supportive team environment
• Making clients smile
• Career progression

• Provide in-office operational support to the office manager and/or owner as needed.
• Manage client comment cards, conduct daily reminder calls, and quality control follow-up calls.
• Support the field cleaning staff by cleaning homes.
• Ensure that Maid Pro quality standards have been met by participating in first-time and on-time cleans, and by performing in-home quality checks and related duties as needed.
• Assist with morning dispatch.
• Manage inventory control, including refilling bottles, maintaining cleaning equipment and supplies, daily laundry, and vacuum maintenance, ensuring that supply orders are made as needed.
• Ensure a clean, welcoming, and professional office environment.
• Continuously look for ways to improve efficiency and quality.

• Excellent customer service skills.
• Reliable transportation.
• Detail-oriented.
• Strong time-management and organizational skills.
• A positive attitude and proven ability to motivate others.
• Strong work ethic.
• Ability to lift up to 35 lbs.
• Ability to stand for long periods of time.
• Willing to work in homes that have pets.

Maid Pro franchisees are equal-opportunity employers. Neither Maid Pro nor any Maid Pro franchisee discriminates, or tolerates discrimination, on the basis of race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.