SLOT Floorperson-Part time

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

A Slot Floorperson authorizes jackpots; corrects minor electronic gaming device malfunctions; performs and responds to guest needs.

• Actively patrols assigned sections looking for opportunities to surprise and delight guests. Enhance guest’s slot entertainment experience by creating a fun, high-energy environment through the celebration of slot wins and building players’ perception of luck.
• Develops customer loyalty by delivering unparalleled guest interactions as directed by company trained initiatives
• Clearly communicates functionality of Slot Floor (i.e., Fast Cash - ticket in/ticket out)
• Responds to the right customers in the right order for service requests including slot dispatch, slot candle lights, radio, and custo mers while meeting or exceeding department service s tandards. Verifies and countersigns hand paid jackpots
• Resolves guest complaints through the use of Service Recovery with a sense of urgency and empathy with approved levels of authority
• Keeps slot areas clean, secure, and well maintained
• Professional appearance, excellent personal hygiene.
• Courteous, friendly, outgoing personality is essential
• Good organization and communication skills required
• Accuracy and diligence are necessary while working in a loud, fast-paced environment with constant public contact with frequent interruptions

Other duties as assigned.

Must be 21 years of age or older

• Must be able to obtain & maintain an active Illinois Gaming License.
• Ability to read, write and speak English.
• Ability to lift up to 15 lbs.
• Requires bending, stooping and reaching from floor level to approximately 6 feet high
• Always display a high level of confidentiality and integrity.
• Capacity to work well with others and handle stressful situations with ease.
• Possess effective learning skills.
• Ascend and descend stairs and maintain equilibrium for an extended period
• Must be able to work from a standing position and/or walking motion for extended period
• Must be able to perform basic mathematical functions and pass math assessment.
• Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts.
• Excellent guest service and communication skills.
• Must be able to work in areas containing dust, varying noise and temperature levels, lighting, vibrations, crowds and air quality.

Salary Range: $9.00 per hour+ pooled tips

Benefits :
Full Time

Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and…