Account Manager, Banking

## Account Manager, Banking Apply:
Oakbrook Terrace, IL:
Full time:
Posted Yesterday:
R161682
** About Northern Trust
** As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.  Since 1889, we have aligned our efforts with our three guiding Principles That Endure:
Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.  With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Under direct supervision, the Account Manager will be responsible for coordinating the account administration for Banking clients; responds to client inquiries, produces reports and oversees transaction processing. Also responsible for assisting Bankers in business development; creating client presentations and coordinating with the Operations servicing team.

Key responsibilities include:

1. Coordinates with Operations to execute daily client transaction activity and transaction processing including fees, payments and borrowing; handles inquiry resolution; obtains appropriate documentation necessary for credit underwriting, monitoring and credit file maintenance; requests and ensures systems information is up-to-date; execution of client servicing events, communicating with clients and other internal and external partners    
2. Coordinates with the Operations team on deposit related transaction processing including account opening, exception clearing, overdrafts, etc.
3. Oversees development of appropriate action plans for client servicing and coordinates with other team members across disciplines to ensure execution and follow-up    4. Documents services provided, specialized procedures and ongoing written communications with client as appropriate in managing daily activity      
5. Develops clear understanding of clients need behind service requests and communicates to service partners. Obtains appropriate information from partners and client to facilitate service changes or transactions    
6. Assists Private Bankers with internal administration of accounts, business development and client presentations for Banking      
7. Identifies service efficiency enhancements, process improvements and service delivery using creative and proactive measures    
8. Communicates with clients regularly to inform them of account set-up or status, past due loans, document requests or other information      
9. Develops and maintains working knowledge of loan agreements, financial statements and other documentation required to monitor client relationships    10. Is well versed in the compliance requirements for new accounts and relationships. Prepares compliance certificates, monitors loan document deficiencies and reviews compliance reports for adherence to policy and procedures      11. Reviews loan documents, submits loan requests for evaluation, may attend loan closings to help review documentation with clients, follows up on missing loan documentation    12.

Develops and maintains a working knowledge of various business applications critical to relationship management including client on-line tools      13. Participates in inter-discipline training within the office/region. Acts as a technical resource or expert for other account managers on process or procedures for delivery of service    14. Coordinates commercial/custom approval process by submitting requests…