Pharmacy Manager

Job Overview

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.

Job Details: $20,000 sign‑on bonus available.

Location:

Onsite in Sterling, Illinois.

• Responsible for managing and assists in the procurement and dispensing of medications; verifies prescribed medications according to professional standards, facility procedures, and state and federal legal requirements.
• Responsible for achieving business goals and metrics for the Pharmacy.
• Responsible for the fiscal management of the Pharmacy to optimize profits and control expenses, under direct supervision of the Managing Consultant with additional support from Managing Director and Vice President of Managed Services.
• Develops and actively participates in periodic business reviews and month‑end financial processes.
• Establishes, supervises and maintains all pricing tables, special tier pricing and related pricing structures as deemed necessary for the operation.
• Reviews adjudicated prescription claims and/or reports to ensure appropriateness of reimbursement, co‑pay and related financials and follows up on any claims deemed inappropriate.
• Maintains compliance with all applicable JCAHO Standards.
• Maintains all Pharmacy Operational & Clinical Policies and Procedures.
• Ensures and behaves with a focus on excellent customer service and clinical care.
• Consults with patients regarding medications or supplies prescribed, including dosage, frequency, specialized requirements and possible drug interactions.
• Works closely with patients in order to answer all questions and/or concerns regarding their medication therapy.
• Reviews and evaluates patient’s plan of care for obvious conflicts.
• Manages processes designed to extend a seamless continuum of care for patients upon discharge.
• Manages all associate relations functions for the pharmacy staff such as hiring, scheduling, conflict resolution, training, terminating and performance management.
• Monitors the overall performance of staff members to ensure compliance with regulatory and organizational policies, practices and approved pharmaceutical dispensing processes.
• Maintains and executes all established procedures concerning quality improvement, security of controlled substances, and record keeping.
• Makes recommendations to the Managing Consultant and, as appropriate, the Managing Director and Vice President of Managed Services regarding any changes to operating procedures to facilitate smooth customer service operations.
• Responds to customer inquiries, requests and issues when situations get escalated to a higher level of authority other than the Staff Pharmacist‑ Retail/Ambulatory on duty.
• Provides consultation on pharmacy and therapeutic matters to various levels of organizational personnel.
• Reviews daily reporting and scheduling of hours worked for the pharmacy staff to include sick time, vacation time, personal and holiday time and adjusts scheduling as appropriate to assure optimal patient care is maintained.
• Manages processes relative to patient profiles and contacts, ensuring that they are updated as needed for insurance verification and regulatory compliance.
• Leads departmental meetings and in‑service training for pharmacy and ancillary staff.
• Performs related duties as assigned.

• Broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four‑year Bachelor’s Degree program or equivalent combination of experience and education.
• Minimum of two (2) years directly related and progressively responsible experience, including at least one (1) year in a supervisory/management role.
• A degree in Pharmacy from an accredited college of pharmacy and an RPh license required. An advanced degree (Master’s or Pharm.D.) is strongly preferred.

• Ability to communicate effectively both orally and in writing.
• Ability to work quickly and accurately under time and volume constraints.
• Strong decision‑making skills.
• Strong…