Case Manager QMHP- Community Support Team, Elgin, IL

Job Details:
Level: Experienced
•

Location:

Elgin Bowes OShea Center - Elgin, IL 60123
• Position Type:
Full-Time
• Education Level: Graduate Degree - Masters
• Salary Range: $26.75 - $26.75 hourly
• Travel Percentage:
Regularly
• Shift: 2nd Shift
• Category:
Health Care • $1,000 Sign on Bonus

The Association for Individual Development (AID) is a non‑profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Case Manager Qualified Mental Health Professional (QMHP) for the Community Support Team who demonstrates this mission and wants to work for an organization that makes a difference in the community.

• Attend scheduled work hours and be flexible to meet client and program needs as assigned by Program Manager or Director.
• Respond to calls from shift start to shift end and upon being dispatched.
• Act as primary triage/delegate and absorb first calls.
• Provide independent program coverage when scheduled.
• Provide effective individual crisis counseling, including telephone counseling services.
• Consult with family members, case managers, and other personnel as needed.
• Use intervention tactics to reduce symptomology.
• Complete and sign required documentation on a timely basis, including CST billing within the next two shifts and prior to program billing deadlines.
• Log to supervisors at the end of each shift.
• Attend clinical supervision at least once per month and as assigned.
• Attend and positively contribute to mandatory weekly CST meetings.
• Acquire and maintain certifications:
  First Aid, Adult CPR, Non‑violent Crisis Intervention (CPI), Medication Training, IM+CANS.
• Provide direct services to clients at least 70% of work hours, 70% off‑site.
• Ensure care integrates all facets of clients’ lives (mental/emotional health, physical health, employment, education, social/family relationships, substance use, housing).
  • Maintain records according to Rule 132, payers, and accreditation bodies.
  • Complete clinical assessments:
    Intake, IMCANS, LOCUS, HRA, consents, billing notes.
  • Develop and implement crisis and treatment plans in collaboration with client and team.
  • Participate in treatment planning meetings.
  • Review and revise Individual Plan (IP) and complete corrections in the allotted timeframe.
• Maintain open and effective communication with agency, providers, family, and others.
• Document medication distribution accurately in cx360.
• Recognize emergency situations and take appropriate action per procedure.
• Promote awareness of mental health internally and externally.
• Fulfill other functions on the team as needed.
• Promote awareness and respect for the diversity of clients, employees, families, and stakeholders.

$1,000 sign‑on bonus for full‑time employees.

21 days of paid time off plus 10 paid holidays.

Paid training and tuition reimbursement.

Benefits:
Medical, Dental, Vision, Life, STD, LTD, Critical Illness, and accident insurance.

401(k) with a 3.5% company contribution after one year.

• Education:
  
  Master’s degree in a human services field required.
• License/Certification: ASSIST and SAMHSA SOAR certification preferred.
• Experience:
  
  At least one year working with individuals with mental illness; knowledge of DSM‑V‑TR and Rule 132; behavioral health experience preferred.
• Physical:
  Ability to provide services in clients’ homes and community; navigate stairs regularly.
• Equipment:
  Proficiency with Microsoft Windows, Applications, copy machine, fax machine, telephone with voicemail system.
• Additional Requirements:
  
  Flexibility to work evening/overnight/weekend/rotating holidays; on‑call shift availability; cover non‑scheduled shifts; transport clients; maintain automobile liability insurance; valid Illinois driver’s license with good record; comply with certification requirements (First Aid, CPR, Nonviolent Crisis Intervention, CEU’s and others).