Clinic Lead - Rheumatology

The Clinic Lead is responsible for overseeing and coordinating day-to-day activities of the clinic team members engaged in clinical care for patients under the supervision of the Physician. Coordinates with clinic scheduler and surgery scheduler to ensure appropriate management of physician's time, both in clinic and in the operating room, to ensure the clinic runs smoothly and is manageable for the physician.

Ensures the continuity of high-level patient care and efficient patient flow by ensuring the healthcare team follows clinical standards of excellent care.

Primary Duties and Responsibilities :

Performs clinical duties, as appropriate, such as taking vital signs, setting up and assisting with minor procedures, blood pressure, point of care testing, etc.

Assists physicians with clinical procedures, such as injections/aspirations, casting, wound management, etc. This may include drawing up medications (ensuring they are not expired), prepping the patient, and handing the physician supplies as needed.

Retrieves and enters patient data for MRIs, X-Rays, EMGs, etc.

Coordinates surgery scheduling as needed

Ensures rooming of patients in a timely matter in order to maintain clinic flow for physicians and physician assistants

Receives incoming patient calls and returns patient calls in a timely matter

Records accurate, complete, legible and timely documentation as needed in the patient’s medical record

Provides patient education as it relates to treatment recommendation

Maintains complete patient medical information, including prepping charts prior to appointments, scribing during the clinic, and completing charts after the clinic. This includes documenting phone encounters and/or nurse visits appropriately.

Assists physicians and physician assistants with ordering medications and diagnostic testing

Coordinates physician's practice, relating to patient care, charting, and coordinating patient visits with scheduling staff to ensure smooth clinic flow

Ensures high quality clinical care for patients by reviewing and researching concerns or complaints and recommending corrective action as appropriate.

Monitors and follows-up on ordered patient tests (MRIs, CTs, labs, etc), patient referrals; ensures physician is kept up-to-date by regularly communicating results.

Completes patient paperwork in a timely manner

Follows correct procedures for handling and disposing of biohazardous, infectious, and pharmaceutical waste.

Prepares, cleans and sterilizes, and/or reprocesses, instruments and maintain equipment according to organizational standards

Anticipates and proactively plans for practitioner and patient needs

Provides open and timely communication and information to patients, families, and practitioners (as appropriate)

Reports pertinent observations and information, both written and verbal, to appropriate staff.

Assists in orientation of new team members

Maintains all necessary certifications and licensure, including first aid and/or CPR, state licensure, national certifications, and continuing education.

Stays up to date on required trainings such as OSHA, Medicare fraud/waste training, blood borne pathogens training, and sexual harassment training.

Maintains strict patient confidentiality and follows all HIPAA guidelines.

Identify and recommend policies and procedures as needed to ensure quality, compliance, accuracy and cost efficiency.

Other duties as assigned.

Technical Expertise :
The ability to demonstrate depth of knowledge and skill in a technical area; is sought out as an expert to provide advice or solutions in his/her technical area.

Customer Focus :
Works with customers to understand needs and ensure that products and services meet their needs. Does what can be done to resolve issues, gets the customer…