Employee Relations Consultant

Responsibilities

• Assess and help resolve employee issues while providing recommendations to mitigate risk
• Address gaps in perception, understanding, or performance expectations between employees and management
• Recommend solutions that align with JLL's commitment to fair and equitable treatment
• Actively promote collaboration and help all business lines and HR Centers of Excellence
• Contribute to the creation of training programs, tools, templates, processes, reference materials
• Report directly to the US Head of Employee Relations
• Provide guidance and support to the performance team and HR colleagues
• Partner with the ER Lead to oversee and advise on workforce reduction initiatives
• Conduct investigations of potential employment law violations
• Independently resolve complex ER cases by gathering and analyzing relevant information
• Consult, guide, coach, and advise senior executives, HR Business Partners, and HR Leadership

• Bachelor’s degree in HR, Industrial or Labor Relations or related field (Post-graduate HR or Legal experience preferred)
• 5+ years of employee relations experience
• Extensive knowledge of employment, wage, and hour, FMLA, and EEO laws and regulations
• Expertise in internal investigation principles
• Strong project management skills
• Skilled in gathering, synthesizing, analyzing, and reporting ER data
• Proficient in Microsoft Office applications, Teams, and other telecommunications software
• Familiarity with HR systems such as Navex, Service Now, or Workday
• Bilingual Spanish Speaker is preferred, but not required

• employee relations
• internal investigation principles
• project management
• data analysis
• employment law
• FMLA
• EEO laws
• wage and hour regulations
• HR systems

• collaboration
• coaching
• guidance
• communication
• problem-solving

• Bachelor’s degree in HR
• Post-graduate HR or Legal experience