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Senior Service Desk Lead Internal Promotion

Job in Elgin, Kane County, Illinois, 60122, USA
Listing for: Mkd-Electric
Full Time position
Listed on 2026-05-08
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Senior Service Desk Lead — Growth & Internal Promotion
MKD Electric is seeking a Senior Service Desk Support Technician in Elgin, Illinois. This role focuses on advanced technical support, leading troubleshooting efforts, and mentoring junior technicians while ensuring high service quality. Candidates should have 5+ years in technical support, a CompTIA A+ certification, and strong skills in Windows operating systems and Microsoft 365. MKD Electric offers a wide range of benefits, professional development opportunities, and a culture promoting internal growth and career development.
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Position Requirements
10+ Years work experience
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