Technical Project Manager

RAPP Chicago is looking for a Technical Project Manager to join our award-winning Program Management team.

We are RAPP – world leaders in activating growth with precision and empathy  a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations. We foster an inclusive workplace that emphasizes personal well-being.

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning. Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

This is a high profile and fast paced role within the Data and Technology arms of RAPP. The role involves managing the full lifecycle development of multiple projects simultaneously with the provision of leadership, direction and supervision to a number of project leaders and system engineers running independent projects and managing system changes. The type of projects you will be responsible for managing involves the development and implementation of large scale real-time marketing solutions and are highly driven by data and technology innovation.

Another key part of this role will involve being a business and technical liaison with a diverse range of functions with RAPP’s client, their agency partners and RAPP third party suppliers. You will be charged with setting and reviewing objectives and coordinating technology implementation activities across projects along with leaders from the technology group. In addition, you’ll have commercial responsibility for your team and will be expected to provide accurate estimates, and measure these forecasts against actuals.

We are looking for someone who can understand and drive client requirements to ensure RAPP delivers excellent solutions both from a technical and operational perspective, someone who is willing to roll up their sleeves and manage the project through to delivery. You’re creative, solutions-driven, organized and have exceptional people skills.

• Continuously monitor progress in terms of the status of the plan and the budget and report back to senior management and the client via weekly or other progress reporting and by organizing and managing status meetings.
• Develop full-scale integrated project plans and associated communications documents and effectively communicate project expectations to team members and stakeholders in a timely and clear fashion and oversee tasks through completion.
• Maintain project timelines, documentation, risks, activities, and decisions reporting on these weekly.
• Manage expectations of clients and project stakeholders/sponsors and build a level of respect and trust with clients.
• Set policies and procedures for projects and ensure projects are run according to them.
• Estimate the resources and participants needed to achieve project goals and assign individual responsibilities and resolve resource conflicts within assigned resources.
• Facilitate documentation creation such as business requirements, technical architecture, and functional specifications and ensure technology solutions implemented to deliver best in class solutions for our clients.
• Conduct project postmortems and create recommendations report to identify successful and unsuccessful project elements and from this, develop best practices and tools for project execution and management.

• PMP and/or SCRUM certification beneficial
• Bachelors degree required
• 2-5 years relevant experience, tech environment is a must
• Experience leading SCRUM meetings and…