Technical Account Manager

The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers. The TAM must articulate the company's technology and product positioning to both business and technical users. The TAM must identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

• Provide product and technical support for assigned accounts
• Identify and develop potential new business opportunities
• Convey customer requirements to Product Management, Marketing and Engineering teams
• Provide functional and technical support to customers
• Respond to customer questions on technical and business related issues
• Deliver high-level and detailed sales presentations
• Responsible for attending conferences, seminars, etc.

• Self-motivated with strong knowledge in security and compliance space:
  • Vulnerability Management
  • Cloud Security
  • Policy Compliance
  • Intrusion Detection Systems (IDS)
  • Intrusion Prevention Systems (IPS)
  • Network Scanners
  • PCI, Policy Compliance and Audit Tools
  • Other enterprise security solutions
• Knowledge of a variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes-Oxley SOX, etc.
• Strong presentation skills and ability to communicate professionally in response to emails, RFPs, and when submitting reports
• Comfortable interacting at all levels within customer organizations, from C-level to front-line technical staff
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• 5-7 years of relevant experience
• Bachelor degree or equivalent experience
• Excellent written and oral communication skills
• Able to travel throughout sales territory
• 'Big 4' or similar consulting experience a plus

Qualys is an Equal Opportunity Employer, please see our EEO policy.