Solutions Engineer – Enterprise

• Support sales teams by consulting on customer needs and designing tailored wireless communication solutions to drive opportunity development
• Deliver technical presentations and demonstrations, including API and Technical Portal capabilities, to address customer inquiries and facilitate informed decision-making
• Design, test, and support API-enabled solutions (e.g., Employee Choice, Technical Portal, client integrations), including hands-on configuration and validation, in partnership with Product Architects and CX teams
• Maintain and update technical expertise through training and certification in wireless technologies, API/integration frameworks, and industry developments
• Collaborate with cross-functional teams to provide feedback, support special projects, and engage in market-level initiatives
• Assist with post-sale support activities including troubleshooting, escalation management, API/integration support, and customer training sessions
• Also responsible for other duties/projects as assigned by business management as needed

• High School Diploma/GED (Required)
• Bachelor's Degree STEM area of study strongly preferred (Preferred)
• 2-4 years experience in telecommunications, IT administration, network engineering, or API/systems integration roles — including direct hands-on work with REST APIs, API testing tools (e.g., Postman), or integration platforms — with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment (Required)
• Technical Leadership (Required)
• Communication:
  Excellent oral and written communications; strong interpersonal skills (Required)
• Applications:
  Proficiency with business application software (Required)
• API & Integration Development:
  Hands-on proficiency with REST API concepts, API testing/validation tools (e.g., Postman), and integration architecture sufficient to configure, test, and troubleshoot API-based solutions independently, not just present them (Required)
• Strategic Leadership:
  Ability to provide strategic direction in a leadership role (Required)
• Technical Presentations:
  Ability to create and deliver technical presentations (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Demonstrates expertise in API and Integration Development, with hands-on proficiency in REST API concepts and testing tools. Capable of delivering technical presentations and providing strategic leadership while supporting sales teams in designing tailored wireless communication solutions.

• API & Integration Development
• Technical Leadership
• Technical Presentations
• Communication Skills
• Hands-On Proficiency with REST APIs

• API Development
• API Testing
• Integration Architecture
• Wireless Communication Solutions
• Telecommunications
• Network Engineering
• IT Administration
• Solution Sales
• Troubleshooting
• Configuration and Validation

• Excellent Oral Communication
• Excellent Written Communication
• Interpersonal Skills

• Telecommunications
• API Integration
• Technical Support
• Customer Training
• Market-Level Initiatives

• Postman
• API Testing Tools
• Business Application Software