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Payment Services Consultant, Level 3 Support

Job in Elgin, Kane County, Illinois, 60122, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-08-02
Job specializations:
  • IT/Tech
    Systems Analyst, IT Business Analyst, Technical Support
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
  • Performs technical, support, requirements development, design review and testing support for day-to-day processing as well as system upgrades and new project and product initiatives
  • Provides technical support for Business Operations and Product Development teams through consultative, technical and development expertise
  • Identifies and understands the impact of potential changes to the various business application systems with regard to workflow and throughput performance (system and technical) as needed
  • Develops effective test plans to ensure potential change(s) do not result in any internal or external customer issues
  • Communicates project progress, findings, and any significant issues to leadership
  • May lead or participate in project teams developing business requirements for future operational or application enhancements
Requirements
  • Bachelor’s Degree or 4 years equivalent experience preferred
  • Typically requires 5 years of relevant experience
  • 8yrs for Expert level
  • Detailed understanding of business operations and workflow of all business processing platform and associated applications systems
  • Fed Wire Funds/Securities/NSS and ACH Functionality preferred
Core Competencies

Demonstrates expertise in business operations and workflow analysis, with a strong focus on developing effective test plans and providing technical support for business applications. Capable of leading project teams and communicating findings to leadership effectively.

Highest-signal resume keywords
  • Business Operations Understanding
  • Test Plan Development
  • Technical Support Expertise
  • Project Team Leadership
  • Fed Wire Funds Functionality
ATS Optimization Keywords
Hard Skills
  • Requirements Development
  • Design Review
  • Testing Support
  • Workflow Analysis
  • System Upgrades
  • Business Application Systems
  • Performance Analysis
  • Consultative Expertise
  • Project Management
  • Technical Documentation
Soft Skills
  • Effective Communication
  • Problem Solving
  • Collaboration
  • Analytical Thinking
  • Leadership
Certifications & Qualifications
  • Bachelor’s Degree
Industry Keywords
  • Fed Wire Funds
  • Securities
  • NSS
  • ACH Functionality
  • Business Processing Platform
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