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Senior IT Support Lead - Enterprise Windows & M365

Job in Elgin, Kane County, Illinois, 60122, USA
Listing for: EdFed
Full Time position
Listed on 2026-09-08
Job specializations:
  • IT/Tech
    IT Specialist
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below

EdFed seeks a senior IT Service Desk specialist to deliver Tier II/III support for end-user computing, Microsoft 365 services, and network connectivity across Illinois. This role includes mentoring staff, contributing to knowledge base, and driving process improvements.

You will assist with workstation imaging, Intune endpoint management, and security-compliant changes while coordinating with Infrastructure on deployments and projects, including after-hours work.

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Position Requirements
10+ Years work experience
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