Regional Veterinary Operations Leader — Midwest
Listed on 2026-05-31
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Management
Operations Manager, Program / Project Manager
This team member must be located in Illinois or Missouri, and able to travel 75% via car/plane.
Regional Operations Manager will support local practice management with day-to-day operations for current clinics and future acquisitions.
Responsibilities- Supervises operations of 15+ Blue River Pet Care hospitals to generate revenue and profit growth.
- Works with local management team and veterinarians to maintain high standards of patient care.
- Acts as liaison between hospitals and Blue River management, reporting visit findings and recommending profitability improvements.
- Provides staffing support in inventory, scheduling, compliance, training, recruiting, and best retention practices.
- Ensures hospitals comply with OSHA, DEA, AVMA and other local regulations.
- Maintains proficiencies on Blue River Pet Care platforms and stays current on policies.
- Coaches local management on revenue & expenses, staffing, scheduling, inventory levels, pricing, and other administrative functions.
- Fosters positive and productive work environment at local clinics.
- Recruiting, onboarding, and training of practice managers.
- Partners with Human Resources on employee relations, compliance, issue mitigation, and best practices.
- Partners with corporate operations on capital expenditures, liability issues, and vendor considerations.
- Performs duties of practice manager for hospitals as needed.
- Other duties and projects as assigned.
- Bachelor’s degree highly preferred.
- Three years of veterinary management AND two years of multi-unit management experience required.
- Experience managing profit and loss statement and delivering positive financial results required.
- Highly motivated self-starter with ability to take initiative and meet deadlines.
- Excellent organization, attentional to detail, and written/verbal communication skills.
- Ability to manage multiple tasks and projects in a timely manner.
- Must maintain strict confidentiality regarding personnel information.
- Must be able to travel to clinics as needed.
- Must be licensed and able to operate motor vehicle and travel via automobile or air.
- Position requires both stationary sitting and to be on feet for substantial periods of time.
- The person in this position needs to occasionally move about clinics to access inventory, check controlled substances cabinets, and inspect grounds.
- The person in this position frequently communicates with Practice Managers and co-workers at the Corporate office using email and phone. Must be able to exchange clear, accurate information in these situations.
- Occasionally moves equipment and supplies weighing up to 50 pounds.
- Frequent keyboarding/use of computer for data entry.
- Must be versed in veterinary practice management systems.
- Intermediate proficiency in the Microsoft Office, particularly Word, Excel, and Outlook.
- Knowledge of AVMA’s code of ethics.
- Knowledge of DEA and OSHA regulations.
- Must have general understanding of current employment laws.
Salary Range: $90, per year
Blue River Pet Care team members are eligible to participate in the discretionary annual bonus program.
Benefits- Health, Dental, and Vision Insurance
- Flexible & Health Spending Accounts
- Disability, Life Insurance, and Critical Illness Coverage
- Retirement plans with company match
- Paid Time Off (PTO), Holidays, and Bereavement
- Employee Assistance Program (EAP)
- Pet Perks with industry vendor partners, including deals on insurance, preventatives, food, and supplies
- Chicago CTA Transit Program Benefits
- Discounted gym memberships for local Chicago team members
- Childcare discounts with Kinder Care
- Exclusive travel, entertainment, and retail discounts
- Hybrid and remote opportunities
Blue River Pet Care is a multi-state owner and operator of high-quality veterinary hospitals, with our corporate office located in downtown Chicago. We provide an exit strategy for owners of veterinary hospitals who are looking to reduce the headaches of business and diversify their asset base while continuing to practice or who are seeking to transition their practice as they consider retirement.
We believe strongly in the local franchise and work with our hospitals to strengthen their existing hospital brands and carry on the legacies which have been established.
Diversity is embraced at Blue River Pet Care and the uniqueness of all individuals is supported. All qualified applicants will be considered for all positions regardless of race, color, national origin, age, sex, sexual orientation, gender identity, disability, veteran status or ancestry.
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