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Operations Manager Program / Project Manager

Head of SaaS Operations, Service Delivery & Onboarding

Job in Elgin, Kane County, Illinois, 60122, USA
Listing for: Aptaero
Full Time position
Listed on 2026-05-31
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 155000 - 165000 USD Yearly USD 155000.00 165000.00 YEAR
Job Description & How to Apply Below
A B2B SaaS company in Illinois is seeking a Director of Operations and Service Delivery to oversee customer-facing operations. The role requires 10+ years in operations, with proven experience managing managers across various disciplines. The successful candidate will lead incident response, improve workflows, and drive operational excellence while maintaining customer trust. This senior position offers a base salary between $155,000 and $165,000, with additional bonuses and comprehensive benefits.
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