HVAC Rentals Branch Manager - Chicago

Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems, leading to safer, smarter, balanced, and high-performance buildings.

If you are looking for a role that combines your technical skills and passion for customers, then we have a great opportunity for you. We are seeking an experienced, motivated rentals depot manager for our Chicago, IL location to plan and execute on innovative solutions for customers across a large demographic area.

• Establishes, assigns, and adjusts work methods and procedures to meet schedules using knowledge of capacities and capabilities of depot personnel
• Insures technician’s daily activities are scheduled
• Performs regular depot audits to ensure quality equipment repair and testing. Communicate with
• Technicians regarding improvements or areas of concern
• Oversite and management to ensure timely and accurate depot purchasing, booking, invoicing, and collections process.
• Financial responsibilities include collecting quotes from vendors for parts or repair options and communication with Regional Leadership concerning “Best Fix Options.”
• Ensures budgeting guidelines are met; prioritizes expenditures to stay within budget.
• Assist sales department in selection and application of proper equipment and accessories for complex rentals.
• Provides technical support to the sales department, both at the depot and job site visits.
• Engages directly with external customers and vendors when a conflict or issue occurs.
• Coordinates with suppliers, contractors, engineers, and others concerning equipment operations or maintenance
• Initiates measures to improve methods, equipment performance, and quality of work.
• Inspects work in process to ensure its completion within allotted time limits and for acceptable quality standards
• Conducts formal operations meetings regularly
• Ensures fleet readiness, accessories, and spare parts inventories are at acceptable levels and that equipment fleet, accessories are accurate and up to date in the systems.
• Reviews all written labor documents regularly.
• Directs and guides the lead service techs to prioritize labor hours on a daily and weekly basis

• Manage the sales function, ensuring strong customer relationships are established and maintained while also driving employees to achieve business goals
• Promote team selling and expansion of existing relationships across divisions and/or geographic areas
• Coordinate engineering and sales support activities to facilitate offering and supporting quality products and services
• Develop an environment to create and sustain a highly engaged team
• Review estimates to ensure accuracy and appropriate method to meet company and customer objectives
• Assist employees in determining margins, identifying resources, and assessing future potential business; participate in selling to large/key accounts as needed
• Network with areas, regions, and corporate headquarters to increase knowledge of offerings and creating opportunities for employees to do the same
• Provide input for best practice work and encourage employees to incorporate new ideas into projects
• Develop sales forecast and provide input to budget
• Identify new market opportunities
• Participate in the development of long-range sales planning and growth strategies

• High School Diploma or GED
• 5+ years’ experience in an industrial, or manufacturing or Construction environment
• 3+ years of Management experience
• A valid driver’s license.
• Occasional travel

• BA/BS in business or a degree from a technical college preferred.
• Rental Management experience
• Interface with clients on a constant basis in a highly professional manner
• Superior follow-up and follow-through skills