Manager of Communications and Mission Advance

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Management E, IL, US

Salary Range: $68,000.00 To $80,000.00 Annually

At SIHF HEALTH
360
, culture is not separate from performance — it drives it.

Every team member is expected to model and reinforce our commitment to Every Customer, Every Time through:

• Compassion in Action – Lead with empathy, dignity, and respect.
• Ownership & Follow-through – Take responsibility, follow through, and close the loop.
• Clarity & Transparency – Communicate openly, consistently, and respectfully.
• One-Team Integration – Collaborate across team and community to elevate whole-person health.
• Equity & Community Voice – Center consumers and communities in our cultural narrative and decisions.

The Manager of Communications and Mission Advancement plays a central role in making SIHF HEALTH
360 visible, measurable, and lived across the organization.

• Clarity – Explains the “why” behind messaging and change.
• Connection – Builds authentic relationships across councils, locations, and partners.
• Coaching – Develops leaders in communication excellence.
• Courage – Addresses misinformation or cultural drift quickly and constructively.

The Manager of Communications and Mission Advancement is a strategic leader responsible for designing and leading the enterprise-wide communication strategy that advances SIHF HEALTH
360 through our mission-based, customer-first, integrated health model.

The Manager of Communications and Mission Advancement serves as a strategic advisor to executive leadership, builds systems for message clarity and engagement, and translates data and outcomes into compelling narratives that inspire employees, patients, partners, and the community. This role serves as a sponsor for SIHF HEALTH
360 Mission and Leadership Council while operating in an advisory capacity to all other integrated leadership councils. This role ensures that internal and external messaging reinforces our culture, strengthens trust, supports operational excellence, and elevates our brand as a leader in whole-person, community-centered care.

Following successful implementation of the SIHF HEALTH
360 communications platform, this role may expand to include Development and Fundraising strategy aligned with mission growth and sustainability.

This role directly supports the SIHF HEALTH
360 transformation by:

• Building a unified narrative that connects culture, patient experience, clinical outcomes, access, and equity.
• Translating dashboard metrics into meaningful stories that reinforce accountability and transparency.
• Creating leadership communication systems that align all around shared priorities.
• Integrating the Voice of the Customer into internal messaging and improvement cycles.
• Elevating trust, engagement, marketing consistency, and brand reputation by aligning communications and campaigns to culture metrics, service priorities, and outcomes dashboards.
• Positioning SIHF HEALTH
  360 as a regional and national model for integrated health.

• Own and operationalize the SIHF HEALTH
  360 brand architecture, voice, and messaging framework.
• Ensure consistent integration of SIHF HEALTH
  360 pillars (Compassion, Purpose, Access, Experience, Dignity, 360° Integration) across all communication channels.
• Develop visual and language standards to reinforce brand recognition across all sites.

• Brand consistency and scores across materials
• Reduction in message fragmentation
• Improved staff clarity scores in pulse surveys
• Message adoption by leaders

• Produce SIHF HEALTH
  360 toolkits, talking points, rounding templates, huddle scripts, and recognition messaging, service recovery scripts.
• Align communication rhythms with Mission Alignment Rounds and Council reporting.

• Town hall participation rates
• Increased recognition…