Patient Care Leader; RN - Labor and Delivery

Patient Care Leader (RN) Labor and Delivery Sherman Hospital Full Time Nights Major Responsibilities

• Provides operational and clinical leadership to the unit during assigned shift including serving as a clinical resource.
  • Consistently demonstrates transformational coaching and mentorship skills with clinical staff
  • Demonstrates strong and consistent critical thinking skills.
  • Demonstrates excellence in relationship skills including conflict management and resolution. Role models behavior of Excellence.
  • Partners with Care Management, clinical nurses and physicians to support implementation of the interdisciplinary plan of care
  • Ensures smooth and appropriate flow of patients in collaboration with the bed board including timely and comprehensive admission of patients to units.
  • Attends bed meetings and collaborates with other departments for optimal distribution of resources to support the care of patients
  • Coaches staff nurses to prepare patients for discharge. Ensures discharges are thorough and meet standards
  • Maintains visibility on the unit with clinical staff, physicians, volunteers and interdisciplinary colleagues
  • Demonstrates excellence in relationship skills including conflict management and resolution.
  • In collaboration with the Clinical Manager, is responsible for financial outcomes and assists with department productivity target goals.
• Leads the provision and coordination of patient-centered, compassionate and holistic care
  • Meets regularly with the Nurse Manager to discuss vision and strategy and review celebrations as well as opportunities for improvement.
  • Promotes a professional, positive and caring atmosphere in the work environment.
  • Fosters positive relationships with colleagues within the unit and across the organization.
  • Demonstrates autonomy in decision-making and empowers others to develop the same.
  • Rounds as the clinical leader on staff and patients using the standard process. Discusses rounding outcomes with staff and leaders for the purpose of celebrating what is done well and opportunities for improvement.
• Promotes accountability for evidence-based practice, clinical decision-making and improvement of outcomes through enculturation of performance improvement activities.
  • Seeks opportunities for and supports others in the advancement of evidence-based practice.
  • Leads safety huddles, ensures safe processes/bundles are implemented and follows-p with staff as appropriate. Helps ensure department is compliant with core measures (CLABSI/CAUTI, HAPU, Falls, etc.). Helps to ensure associate documentation is in compliance with policy and best practice
  • Discusses KRA targets/outcomes with colleagues. Coaches to standard work and supports improvement work designed to deliver outcomes
  • Facilitates compliance with regulatory and patient care standards.
  • Attends and assists with unit rapid responses while on duty to support positive patient outcomes.
  • Ensures hourly rounding and bedside shift report occur and escalates the removal of barriers to the same.
  • Identifies high‑risk patients and provides support to assigned clinical nurse.
  • Responsible for first line Service Recovery of patient, family and physician complaints and effective communication of unresolved issues to Unit Manager. Works with unit manager to ensure all tactics are in place to enhance the patient experience. Knowledgeable about customer service survey and helps to support and lead unit activities to promote an 'ALWAYS' positive patient experience.
  • Uses chain of command for appropriate notification and issue resolution verbally and in writing.
  • Follows up and assists with resolution of safety events. Coaches associates as appropriate and helps to identify strategies to mitigate future re‑occurrence.
• Anticipates and secures appropriate resources needed for own shift and next 24 hours.
  • Supports creation/oversight of department schedule. Ensures modifications are accurately reflected on schedule and time card.
  • Attends bed meetings and collaborates with other departments for optimal distribution of resources.
  • Adjusts staffing levels when needed in collaboration with the staffing office and House Supervisor and records appropriately in the electronic scheduling…