Senior Quality Engineer - Thermoforming

Company Overview

TOPPAN Packaging Americas designs and manufactures sustainable, high‑performance flexible and thermoformed packaging solutions for the food, beverage, medical, and consumer goods industries. We offer products such as transparent high‑barrier films, pouches, clamshells, and trays, utilizing advanced technology to enhance product safety, visibility, and environmental sustainability. The company operates as part of the global TOPPAN group, with 22 manufacturing facilities across North America, Latin America, and Europe.

Under the direction of the Global Quality Systems Manager, the Sr. Quality Systems Engineer is responsible for supporting business unit Quality Leads in developing and maintaining standardized quality systems. Responsibilities include creating and updating documentation such as data collection schemes, test methods, standard instructions, audits, manuals, and other routine quality system elements to ensure compliance with applicable international quality system requirements.

The role is 100% remote, requires 50% travel, and must be located in the CST or EST time zone.

• Manage and coordinate the process for completing all new and annual compliance documentation for customers, including product safety, customer surveys, change control, capability studies, resolution of customer complaints, and quarterly reporting.
• Coordinate various certification audits and requirement submissions such as ISO
  9001 and FSSC
  22000.
• Understand DMAIC methodology and lead projects at the plant level.
• Provide hands‑on assistance for the implementation and ongoing utilization of the QMS elements (corrective actions, supplier quality management, customer complaints, change control, audit processes, standard procedures, test methods, and process controls).
• Act as super user for Infinity and other systems to support plants as needed.
• Maintain standard scorecards and reports for all aspects of quality, including CARs, SCARs, and change control processes, and identify trends that add value for leadership decision‑making.
• Support Thermoforming plant quality leaders in applying and implementing quality management systems and documentation for Global Food Safety and ISO
  9001 certifications.
• Provide high‑level statistical analysis for trending and continuous improvement processes.
• Manage supplier quality processes for the Thermoforming platform, facilitate document requests and approvals for new and existing suppliers to meet product safety requirements, and support division purchasing and inventory teams.
• Lead and support supplier quality audits as requested.
• Maintain customer and third‑party databases for compliance documentation, including Trace Gains, Repositrak, and customer portals.

• Bachelor’s degree required.
• Seasoned quality management and leadership experience.
• Excellent organization, project management, and communication skills.
• Proficient in root‑cause analysis techniques (FMEA, 5
  
  Why, ATS, etc.) and in developing and implementing countermeasures.
• Process‑ and solutions‑oriented, able to provide problem‑solving support and guidance to manufacturing plants.

• Competitive pay and comprehensive benefits package.
• Medical, dental, and vision coverage for employee and dependents, including FSA and HSA options.
• 401(k) retirement plan with company match.
• Well‑being tools and resources, including an Employee Assistance Program.
• Paid time off and holidays.
• Optional insurance plans: life, personal accident, disability.
• Tuition reimbursement.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. We also provide reasonable accommodations to individuals with disabilities throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.