Customer Quality Engineer

## Customer Quality Engineer Apply locations:
Elgin MLtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
R9892
** Customer Quality Engineer (CQE)
**** Company

Description:

** Flender is a leading global supplier for mechanical drive systems and has the reputation for highest performance, innovation, quality, and reliability of mechanical components for 125 years.

We're now hiring a talented
** Customer Quality Engineer (CQE)
** for our team in Elgin, IL on a full-time basis.  If you're eager for your next challenge, Flender is a great place to grow your career.

For more information on Flender, please see website:
** Equal Employment Opportunity Statement:
** Flender is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status, other categories protected by federal, state, or local law, and regardless of whether the qualified applicants are individuals with disabilities.
*
* Job Summary:

** Ensures and improves the product and process quality in the assigned area of dedicated business (Wind, Industry and coupling service and assembly). Implements quality requirements regarding preventive actions, technical specifications and approval of product and processes. Acts as CQE contact in cross-functional teams and point of contact in assigned areas for all matter regarding quality of product and processes. Duties will also include supporting projects and initiatives to ensure optimal plant performance, efficiency, and safety.
*
* Job Responsibilities:

** Major Duties - Drive competencies in the following areas:
* Prepares Quality-related analyses, concepts, methods and tools, for respective management to decide.
* Advises business accountable management in specific Quality-related issues.
* Ensures and implements quality related standards, guidelines and programs.
* Analyzes working environment and proposes improvements to management.
* Keeps abreast of industry and legal trends.
* Drives and coaches unit-related general Quality projects.
* Contributes to budget planning processes.
* Trains employees in a specific quality area.
* Coordinates a group of quality related staff without leading the team.
* Ensures effective cooperation with both internal and external stakeholders; clarifies issues.
* Responsible for final product quality prior to shipment.
* Provides corrective action in 8D format to systemic issues.
* Lead the final inspection process to proactively address the cycle time requirements of the factory for timely shipments of product.
* Create Certificates of Conformance and load gearbox documentation to customer sites.
* Create and align with Customers on deviation requests.
* Interact with customers to resolve all quality issues.
* Lead the process of return, rework, root cause/corrective action, and replacement of product.
* Develope strategic relationships with customers to improve Critical to Quality (CTQ) results and corrective actions.
* Interact with Production to evaluate the origin of assembly line issues.
* Root cause problems to determine if an internal or supplier nonconformance corrective action is required.
* Create a Quality notification in SAP and provide the necessary documentation to Internal departments and Suppliers for all quality issues.
* Interact with Production/Purchasing to facilitate the replacement of discrepant material for the assembly line.
* Update Work Standards as provided by parent office to maintain correct revision levels.
* Responsible for the disposition of parts that have been placed in quarantined to maintain inventory target rates and cycle time.
* Prepare bi-monthly reports from SAP to summarize tasks required to complete nonconformance resolution.
* Prepare for and lead customer audits. Interact with ISO, Intertek, and parent office auditors to maintain certifications.
* Report on monthly metrics for first pass yield and product…