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Quality & Compliance Specialist
Job in
Elgin, Kane County, Illinois, 60122, USA
Listed on 2026-08-30
Listing for:
Box-Partners,-LLC
Full Time
position Listed on 2026-08-30
Job specializations:
-
Quality Assurance - QA/QC
Regulatory Compliance Specialist, Quality Engineering, Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Job Summary:
The Quality & Compliance Specialist is responsible for ensuring that all products sourced, distributed, and sold by the company meet applicable quality standards, regulatory requirements, customer specifications, and internal expectations. This position works cross-functionally with Purchasing, Sourcing, Operations, Sales, Customer Service, and suppliers to maintain product integrity, minimize quality risks, resolve product issues, and drive continuous improvement throughout the supply chain.
The ideal candidate is analytical, detail-oriented, collaborative, and experienced in quality systems within wholesale distribution, packaging, or manufacturing environments. Successful candidates will, in the first 12 months:
Establish standardized supplier quality scorecards.
Reduce customer quality complaints through proactive corrective actions.
Build a centralized compliance document library.
Improve response time for customer compliance requests.
Develop executive quality dashboards with key metrics.
Strengthening supplier qualification and audit processes.
Ensure consistent regulatory compliance across all product categories.
Drive measurable improvements in product quality and supplier performance.
Duties/Responsibilities:
Quality Assurance Develop, maintain, and improve the company's Quality Management System (QMS).Monitor supplier quality performance through scorecards, audits, corrective actions, and performance reviews.
Review incoming product specifications to ensure compliance with customer and regulatory requirements.
Conduct product inspections and quality evaluations as needed.
Manage customer quality complaints from investigation through corrective action and closure.
Analyze quality trends and identify recurring issues requiring process improvements.
Regulatory Compliance Ensure products comply with applicable federal, state, and industry regulations, including where applicable:
FDA Food Contact requirements
Proposition 65
OSHAEPACPSIAASTM standardsREACHRoHSTSCACalifornia packaging regulations
Extended Producer Responsibility (EPR) requirements
Sustainable packaging initiatives
Maintain current knowledge of changing regulatory requirements affecting products and packaging.
Supplier Compliance Maintain supplier qualification process.
Review supplier certifications and documentation.
Coordinate supplier audits.
Verify testing documentation and Certificates of Compliance.
Maintain approved supplier database.
Ensure vendors meet company quality expectations.
Documentation Management Maintain accurate records including:
Product specifications
Test reports
Certificates of Analysis (COA)
Certificates of Compliance (COC)
Safety Data Sheets (SDS)
Regulatory certifications
Corrective Action Reports (CAPA)
Non-Conformance Reports (NCR)
Maintain document control procedures.
Continuous Improvement Identify opportunities to improve quality systems.
Lead root cause investigations.
Facilitate corrective and preventive action (CAPA) programs.
Assist with Lean and continuous improvement initiatives.
Develop quality metrics and dashboards.
Cross-Functional Collaboration Partner with:
Purchasing Strategic Sourcing Product Management Warehouse Operations Sales Customer Service Supplier partners
Provide guidance regarding product compliance and quality concerns.
Customer Support Support customer requests by providing:
Product certifications
Compliance documentation
Testing results
Regulatory statements
Quality questionnaires
Assist Sales with large customer quality audits.
Required Skills/Abilities:
Strong understanding of:
ISO 9001 principles
Root Cause AnalysisCAPASupplier audits
Statistical process improvement
Quality documentation
Packaging materials
Food-contact packaging requirements
Product testing
Regulatory compliance
Technical Skills Proficient in:
Microsoft ExcelERP systems
Microsoft Office Quality management software
Document management systems
Preferred experience with:
Tableau Net Suite Education and
Experience:
Bachelor's degree in or equivalent experience may be considered:
Quality Management Engineering Supply Chain Industrial Technology Business Related field
Experience3–7 years in Quality Assurance, Compliance, Supplier Quality, or…
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