Store Manager, Fast Food ​/ Food Service

Job Description

We're looking for an enthusiastic, dependable, and hands-on manager to lead our team and help create a welcoming experience for every guest. If you enjoy working with people, leading by example, and thrive in a fast-paced environment, we'd love to meet you!

Responsibilities:

• Lead, supervise, and motivate employees while fostering a positive team environment.
• Schedule staff and ensure adequate coverage during business hours.
• Provide outstanding customer service and engage with guests in a friendly, professional manner.
• Scoop ice cream, prepare coffee beverages, pop fresh popcorn, and assist customers with purchases.
• Train and support team members to ensure excellent service and product quality.
• Maintain a clean, organized, and inviting appearance throughout both stores.
• Perform opening and closing procedures, including cash handling and balancing registers.
• Monitor inventory levels, restock products and supplies, and communicate ordering needs.
• Ensure food safety, sanitation, and company standards are consistently followed.
• Resolve customer concerns professionally and efficiently.
• Assist wherever needed to ensure the smooth daily operation of both shops.

Qualifications:

• Previous management, retail, or food service experience preferred.
• Strong leadership and customer service skills.
• Reliable, organized, and able to multitask.
• Excellent communication and problem-solving skills.
• Comfortable handling cash and supervising employees.
• Available to work flexible hours, including nights and weekends.
• Friendly and outgoing personality.
• Familiarity with food safety guidelines a plus.

Come work in a fun, friendly, family-owned environment in the heart of Long Grove! We’re looking for an outgoing, dependable team member who enjoys working with people and being part of a welcoming, upbeat workplace. From scooping ice cream and making fresh popcorn to preparing coffee drinks and greeting customers, every day brings something a little different.