Equipment Maintenance Technician

For A Better You

At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career.

We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.

Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you’re ready for it, we want you to join our team.

Under general supervision, the Maintenance Technician is responsible for performing highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of the site’s business goals and objectives.

• Perform highly diversified duties to install and maintain production machines and the plant facility’s equipment
• Provide emergency/unscheduled repairs of production equipment during production and performs scheduled maintenance repairs of production equipment during machine service
• Perform simple machinist duties and responsibilities
• Perform mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production machines
• Read and interpret equipment manuals and work orders to perform required maintenance and service
• Diagnose problems, replace or repair parts, test and make adjustments
• Perform regular preventive maintenance on machines, equipment and plant facilities
• Perform a variety of plumbing maintenance and carpentry functions
• Use a variety of hand and power tools, electric meters and material handling equipment in performing duties
• Detect faulty operations, defective material and report those and any unusual situations to proper supervision
• Comply with safety regulations and maintain clean and orderly work areas

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

• Knowledge of general warehouse practices
• Strong communication skills
• Ability to work with hands in mechanically oriented situations
• Ability to follow verbal and written instructions, as well as interpret pencil sketches and diagrams
• Knowledge of OSHA and other legal requirements

• Knowledge of various types of equipment in maintenance trades
• Knowledge of conveyors, motors and dc drives
• MIG Welding a plus

Generally requires a minimum of two (2) to five (5) years of maintenance mechanic or related experience.

An Associate’s Degree in mechanical or related field preferred, or a combination of education and equivalent work experience.

Judgment/Reasoning Ability:
Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to elevate issues, as required, in a timely manner.

Physical Demands:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.

Reaching above shoulder heights, below the waist or lifting as required to store…