Case Manager QIDP

Job Details Level: Experienced |

Job Location:

Clark CILA 413 - Elgin, IL 60123 | Position Type:
Full‑Time | Education Level: Bachelor’s Degree | Salary Range: $27.00 – $27.00 Hourly | Travel Percentage:
Regularly | Job Shift: Day | Job Category:
Health Care | $1,000 Sign on Bonus

The Case Manager – QIDP is responsible for the clinical case management of an assigned caseload of up to 20 clients within the I/DD Service Programs. Responsibilities include developing and implementing individualized strategies that coordinate internal and external services to mitigate risks and maximize clients’ progress toward selected outcomes and community inclusion, maintaining documentation of services, monitoring direct service provision in accordance with DHS, HCBS, and CARF requirements, participating in quality assurance measures such as monthly accountability reporting and program reviews, advocating for client rights and privacy, and providing direct service as needed.

• Maintain assigned permanent caseload of up to 20 clients based on programmatic needs; take on and support additional clients as needed and assigned.
• Maintain client case record in electronic record system (Cx360) per program procedures; review and update annually or as needed to ensure accuracy of information.
• Schedule and lead service planning meetings annually and as needed per timelines established by licensure requirements.
• Develop and implement individualized strategies that coordinate internal and external services to mitigate identified risks and maximize the client’s progress toward selected outcomes and community inclusion, completing timely revisions and/or updates to the strategy as needed.
• Coordinate Health Services based on individual client needs and licensure requirements; schedule and attend client medical appointments, ensure appointments are kept, and ensure appropriate documentation is complete and forwarded to the appropriate team members.
• Coordinate Behavioral Intervention Services based on individual client needs and licensure requirements; obtain documentation of client and/or guardian consent to implement services, monitor service delivery and client satisfaction, and maintain documentation of services provided.
• Coordinate Community Day Services based on individual client needs and preferences; monitor service delivery and client satisfaction with programming and offerings.
• Coordinate Behavioral Health Services; schedule and attend psychiatry appointments, ensure documentation is complete, and forward to appropriate team members.
• Coordinate Employment Services based on individual client needs and preferences; monitor service delivery and client satisfaction.
• Complete and submit referrals for desired intra‑agency services; serve as point‑of‑contact to initiate new services and coordinate ongoing service delivery.
• Consult with supervisor, department staff, stakeholders, and/or other providers to secure and coordinate any external services and programs provided to clients; monitor service delivery and maintain contracts and documentation as applicable.
• Participate in the coordination of leisure and recreation activities for clients; ensure all applicable registration documents, consents, and payments are completed according to registration timelines for external recreation opportunities.
• Coordinate Specialized/External Transportation Services based on individual client needs and preferences; complete required application processes and registrations for services; monitor service delivery and maintain documentation.
• Complete and submit requests for additional funding, services, and supports; collaborate with applicable departments, providers, and regulatory agencies to compile required documentation for submissions.
• Demonstrate a strong understanding of client rights and privacy under DHS, HCBS, and CARF standards; monitor services to ensure rights and privacy are protected and report any suspected or witnessed violations according to policies and procedures.
• Develop and implement strategies for necessary modifications and/or restrictions of rights according to licensure requirements;…