Dock Worker​/Forklift Operator

Job Summary

The dockworker must efficiently load and unload freight, ensuring that the correct items are placed on the right trucks. Safety is paramount. Dock Workers use equipment such as forklifts and manual techniques to handle materials. Proper securing of freight with airbags, cardboard, straps, and other supplies prevents damage during transport. The dock worker position directly impacts the reliability of deliveries to customers.

• Load and unload freight on trailers using a motorized forklift, pallet jack or manually in compliance with state and federal DOT guidelines.
• Use various loading techniques, such as loading tight or cross loading.
• Transport self and/or freight continuously throughout the service center on non‑forgiving surfaces.
• Utilize the Dock Yard Management System to consistently monitor freight shipment locations throughout the service center.
• Read and interpret shipping labels.
• Familiarity with, and in some cases the ability to complete, the various forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, overage/damage movement reports and exception forms.
• Hand‑load, rewrap or stack freight as necessary.
• Insure the quality loading of all trailers.
• Secure freight inside trailers using appropriate tools and supplies (e.g., pallets, straps, rope).
• Maintain frequent contact with service center personnel; perform work in a fast‑paced and deadline‑oriented environment.
• Perform any other duties and tasks assigned as required.

• Education:
  
  High school degree or equivalent.
• Experience:
  
  Must have working knowledge of safe and efficient lifting and transporting procedures, knowledge of freight transportation procedures, and knowledge of different loading techniques such as loading tight and cross loading.
• Familiarity with, and in some cases the ability to complete, freight movement forms (shipping orders, city stripping manifests, freight bills, overage/damage movement reports and exception forms).
• Ability to utilize the Dock Yard Management System for consistent monitoring of shipment locations.
• Must be available to work at all times to meet customer pickup and delivery schedules.
• Must be able to properly operate a handheld tablet when needed.

• Standing – Remain standing for up to 8 hours per shift, 5‑7 days per week on non‑forgiving surfaces such as concrete, wood, or metal that may be wet and slippery.
• Sitting – Sit on a forklift up to 8 hours per shift, 5‑7 days per week.
• Walking/Moving – Walk up to 8 hours a day on non‑forgiving surfaces, including wet or slippery conditions.
• Bending/Kneeling – Frequently squat to handle, position, and secure freight.
• Climbing – Get onto and off of the forklift many times; climb and move easily in small spaces to adjust freight.
• Moving Materials – Load and unload full trailers of freight weighing up to 500 lbs, with or without a dolly or cart, including moving heavy containers, drums, tires, and cartons overhead.
• Pushing/Pulling – Frequently push or pull freight with or without equipment up to 100 lbs, and push/pull forklift blades, gas tanks, deck bars, and other freight‑related items.
• Hearing/Speaking – Hear horns of other forklifts and shouted instructions and warnings; see parts in forklift mechanical equipment for inspections.
• Reaching – Reach for freight at waist level and occasionally above shoulder height or below waist level, and reach for forklift controls, straps, airbags, and other supplies.
• Lifting – Frequently lift and handle objects weighing up to 100 lbs, using proper lifting techniques and OSHA guidelines.
• Cognitive Skills – Pay attention to surroundings, cross‑dock traffic, forklift inspections, freight gates, reading manifests, tablet usage, visual and auditory processing to maintain safety and efficiency.
• Other – Work a variety of shifts to meet customer pickup and delivery schedules, and be able to work in hot or cold climates with noise and odors present.

Working Days:
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday.

Working Shift: AM / PM. Days and shift are estimates and are subject to change based on scheduling and…