Dispatcher, Transportation

Dispatcher

Bargaining Unit: DUTU
Department/

Location:

Transportation
Calendar Days: 261
Reports To: Route Manager / Assistant Route Manager
JD Revision Date: 03/16/2022
Supervises: N/A

Maintain excellent communication with drivers, schools, public, and department staff, by responding to all two-way radio and telephone inquiries in a timely, pleasant, and professional manner. Work through/troubleshoot issues and concerns as they relate to routes and programs.

• Responds to radio and telephone inquiries in a timely and professional manner.
• Prepares, processes, and archives accurate records, data, and reports associated with routes and programs as assigned.
• Acknowledges and maintains confidentiality at all times.
• Collaborates with district and department staff to effectively solve problems in a constructive and professional manner.
• Assists in the planning and maintenance of routes and programs.
• Flexibility in the assigned work schedule is a requirement. Weekends and/or overtime may be requested based on operational needs.
• May be required to work at either transportation location based on operational needs. In addition, may be required to attend training or meetings off site.
• Other duties as assigned.

• High School Diploma or equivalent.
• Current school bus driving permit/endorsement preferred.

• Experience in the transportation field is preferred.
• Computerized routing experience preferred, Versa trans routing experience a plus.
• Customer service experience preferred.
• Must be highly organized and detail oriented.
• Working knowledge of electronic record keeping, data entry, and retrieval.

• Frequently work at a fast pace with unscheduled interruptions.

• This is a 12-month position.
• Salary and benefits as established by the Board of Education and set forth in the collective bargaining agreement.