Billing Coordinator

LHH is partnering with a respected and long-standing professional services organization to identify a Billing & Collections Coordinator. This position will play a key role in managing the billing lifecycle, supporting invoice preparation and submission, and partnering with clients and internal stakeholders to facilitate timely collections. The ideal candidate will bring prior experience in a professional services environment, strong knowledge of billing and accounts receivable processes, and proficiency with legal or professional services billing platforms such as Elite 3E.

Success in this role requires strong attention to detail, excellent customer service skills, and the ability to effectively resolve billing-related issues while maintaining positive client relationships.

• Generate, review, and distribute client invoices while ensuring adherence to billing protocols and engagement terms.
• Partner with attorneys and administrative teams to verify time entries, billing rates, matter setup, and invoice accuracy.
• Process and manage electronic invoice submissions through various client billing systems and portals.
• Ensure invoices comply with client-specific billing requirements, guidelines, and outside counsel policies.
• Maintain accurate billing and accounts receivable records within Elite 3E or a comparable billing platform.
• Prepare reports and provide support for audits, billing analysis, and management requests.
• Review aging receivable reports and proactively follow up on outstanding balances.
• Communicate with clients regarding payment status, account discrepancies, and billing-related inquiries.
• Research and resolve deduction claims, short payments, chargebacks, and other invoicing issues.
• Maintain detailed documentation of collection efforts and elevate delinquent or high-risk accounts when appropriate.

• 1–3+ years of experience in billing, accounts receivable, collections, or revenue operations; professional services or legal industry experience is highly preferred.
• Hands‑on experience with Elite 3E or similar billing/accounting systems.
• Strong proficiency with Microsoft Excel and financial reporting tools.
• Excellent analytical, problem‑solving, organizational, and follow‑up skills.
• Effective written and verbal communication abilities with both internal stakeholders and external clients.
• Ability to manage confidential information with professionalism and discretion.
• High school diploma required; additional business or accounting coursework is a plus.

Medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, and 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include paid sick leave, where required by law; any other paid leave required by Federal, State, or local law; and holiday pay upon meeting eligibility criteria. 2 weeks of PTO.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers