Front Desk Coordinator

Job Description

We are offering a short term contract employment opportunity for a Front Desk Coordinator based in Camden, New Jersey. The role is within the education industry and will be performed onsite. As a Front Desk Coordinator, you will be the first point of contact for our organization, managing administrative tasks, and providing excellent customer service.

• Serve as the first point of contact, professionally greeting visitors and responding to inquiries.
• Efficiently update and organize files to ensure accurate records are maintained.
• Utilize bilingual skills in Spanish to communicate effectively with our diverse community.
• Answer incoming calls, directing them to the appropriate individuals or departments.
• Provide concierge services, managing the needs of visitors and staff.
• Utilize Microsoft Excel, Outlook, and Word to perform administrative tasks.
• Perform data entry tasks, ensuring all information is accurately recorded and updated.
• Utilize excellent interpersonal skills to build relationships with staff, students, and parents.
• Manage customer service inquiries, providing accurate information and resolving issues promptly.
• Maintain a well‑organized front desk, ensuring a welcoming environment for all visitors.

• Minimum of 1 year experience in a similar role or in administrative assistance.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Experience in customer service, preferably in a front desk or concierge role.
• Excellent interpersonal skills and the ability to communicate effectively.
• Experience answering multi‑line phone systems.
• Ability to perform data entry tasks with accuracy and efficiency.
• Experience organizing files and maintaining a clean and orderly workspace.
• Strong skills in providing concierge services to guests or customers.
• Ability to multitask and manage time effectively in a fast‑paced environment.
• High school diploma or equivalent educational qualification.